FLEX100H no messages sent to syslog server

szn
szn Posts: 16  Freshman Member
First Comment Friend Collector
edited November 17 in USG FLEX H Series

Hi,

I've configured syslog Remote Server. However, no messages is sent to syslog server. Syslog server is accessible from Zyxell. Any suggestion?

firmware V1.30(ABXF.0)

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,577  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @szn,

    Please help to clarify:

    1. What's your setting of "Log Category Setting" for the remote server? The default is disabled for the remote server.
      image.png
    2. Is the Syslog server in your LAN network, or is it under another public IP? If it is under another public IP, is it behind NAT, and was the NAT rule configured correctly?
    3. Is your Syslog server's setting correctly configured?
    4. Does your Syslog server's firewall block the Syslog service port?

    Zyxel Melen


  • szn
    szn Posts: 16  Freshman Member
    First Comment Friend Collector
    1. Configured to Normal for all sections
    2. on LAN network
    3. yes, other sources in LAN are working
    4. No.

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,577  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @szn,

    I did a local test and my Syslog server could receive logs.

    image.png

    Here's my USG FLEX H's setting:

    image.png
    image.png

    Here's my Syslog server's setting:

    image.png
    image.png
    image.png

    I suggest you can check your configuration again.

    Zyxel Melen


  • Asgatlat
    Asgatlat Posts: 104  Ally Member
    First Comment Friend Collector Seventh Anniversary

    i confirm that remote syslog works for me (i use a synology nas for that)

  • szn
    szn Posts: 16  Freshman Member
    First Comment Friend Collector

    Hi,

    it is working. it looks like syslog server was the issue. Thx

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