Zyxel GS1900-24e Original firmware

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Dim_GB

Dim_GB Posts: 1

Freshman Member

November 2024 in Switch

I recently got hold of a decommissioned Zyxel GS1900-24E from a E-waste recycler, but this switch has been modified to run OpenWrt. Is it possible to return this switch back to factory firmware? I've checked the other boot partition, but it seems to have been wiped.

Thanks, Dim

0

Accepted Solution

Zyxel_Kay Posts: 1,279 Zyxel Employee

November 2024 Answer ✓
Hi @Dim_GB
Once the GS1900-24E has been modified to run OpenWrt, it’s unfortunately not possible to restore the factory firmware through user-end procedures.
We recommend contacting your local Zyxel support team to inquire about the RMA process for assistance:
For Europe and the UK: Zyxel Support Portal [RMA] - Claiming Warranty Service for a Zyxel Product? (Using the RMA-Process) – Zyxel Support Campus EMEA
For US: https://mysupport.zyxel.com/hc/en-us/requests/new
Kay
0

All Replies

Zyxel_Kay Posts: 1,279 Zyxel Employee

November 2024 Answer ✓
Hi @Dim_GB
Once the GS1900-24E has been modified to run OpenWrt, it’s unfortunately not possible to restore the factory firmware through user-end procedures.
We recommend contacting your local Zyxel support team to inquire about the RMA process for assistance:
For Europe and the UK: Zyxel Support Portal [RMA] - Claiming Warranty Service for a Zyxel Product? (Using the RMA-Process) – Zyxel Support Campus EMEA
For US: https://mysupport.zyxel.com/hc/en-us/requests/new
Kay
0

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