wax510d firmware v6.6 needed

FDCDaniel
FDCDaniel Posts: 3  Freshman Member
First Comment
in Wireless

Hi Guys,

We need to downgrade our WAX510D to the firmware version 6.6. (its the most stable version for us right now until we can update to the latest version all the AP's)

Can you guys help me?

Accepted Solution

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,245  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
    Answer ✓

    Hi @FDCDaniel

    The latest firmware version for the WAX510D is V7.00(ABTF.2)C0, which includes advanced features and several enhancements compared to V6.60P1. We strongly recommend upgrading to the latest version when possible to take advantage of these improvements. If you encounter any issues after upgrading, please don’t hesitate to reach out to us with the details mentioned in our previous message.

    That said, we understand your need for stability and urgency in setting up your new network. I’ve sent you the V6.60P1 firmware via private message—please check your inbox.

    If you need further assistance, feel free to let us know.

    Kay

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All Replies

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,245  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

    Hi @FDCDaniel

    Could you kindly provide more details on why you're looking to downgrade to firmware version 6.6? Are you encountering any issues with your WAX510D? If so, please share more information so that we can assist you effectively.

    To help us better understand the situation, could you please provide the following details:

    1. The current firmware version of your WAX510D.
    2. A detailed description of any symptoms or issues you're experiencing.
    3. The types of devices connected to your WAX510D uplink and downlink.
    4. Please collect the AP diagnostic file when the issue occurs and share with us via private msg.

    Additionally, if your device is managed through Nebula Cloud, please enable Zyxel Support and provide your organization and site name. This will allow us to access your device configuration and logs for further investigation.

    Kay

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  • FDCDaniel
    FDCDaniel Posts: 3  Freshman Member
    First Comment

    Hey,

    We have all the AP's on the v6.6 because the 6.7 was giving some problems while connected to our controller.

    Current we are in a hurry to assemble a new network structure with this AP's in a different location (we only have 2 days) and we don't have time to test the new firmware version on all the AP's we have.

    We know that the v6.6 is working fine and that's why we needed that version.

    In future, with time we will test the v7.0 on all the AP's on all the locations.

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,245  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
    Answer ✓

    Hi @FDCDaniel

    The latest firmware version for the WAX510D is V7.00(ABTF.2)C0, which includes advanced features and several enhancements compared to V6.60P1. We strongly recommend upgrading to the latest version when possible to take advantage of these improvements. If you encounter any issues after upgrading, please don’t hesitate to reach out to us with the details mentioned in our previous message.

    That said, we understand your need for stability and urgency in setting up your new network. I’ve sent you the V6.60P1 firmware via private message—please check your inbox.

    If you need further assistance, feel free to let us know.

    Kay

    Untitled Image

    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

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