NWA130BE "Rate Limiting" not working permamentely ...

docducati
docducati Posts: 4 image  Freshman Member
First Comment
in Wireless

Hi,

i try to configure "Rate Limiting" under SSID Profile, sometimes it's working, but mostly it's not working.

Is it a firmware bug or configuration issue?

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All Replies

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,279 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

    Hi @docducati

    To better understand your situation, could you please share more details with us?

    1. What is the current firmware version of your NWA130BE? We recommend keeping your device firmware up to date for optimal performance.
    2. You mentioned that the rate limiting is sometimes working, but mostly not. Could you please share the symptoms you've observed? A screenshot of a speed test or any other relevant information would be helpful. Also, please let us know the time period when you experienced this issue.
    3. Is the rate limiting issue affecting all connected devices, or only specific stations? If it’s affecting specific devices, could you please share the client MAC address with us via private message?
    4. Please collect the diagnostic file from your AP when the issue occurs and share it with us via private message. Additionally, please let us know the exact time when the issue happens.

    Once we have this information, we’ll be able to assist you further.

    Kay

  • docducati
    docducati Posts: 4 image  Freshman Member
    First Comment

    Hi Zyxel_Kai

    To better understand your situation, could you please share more details with us?

    1. What is the current firmware version of your NWA130BE? We recommend keeping your device firmware up to date for optimal performance.
      1. current installed Firmware: Firmware Version:V7.00(3) / 2024-10-16 12:40:50
    2. You mentioned that the rate limiting is sometimes working, but mostly not. Could you please share the symptoms you've observed? A screenshot of a speed test or any other relevant information would be helpful. Also, please let us know the time period when you experienced this issue.
      1. Symptons are, mobile decive connect tp the specific SSID and test via APP "Speedtest.net" link in the config example: https://community.zyxel.com/en/discussion/3157/how-to-set-up-rate-limiting-for-bandwidth-control
    3. Is the rate limiting issue affecting all connected devices, or only specific stations? If it’s affecting specific devices, could you please share the client MAC address with us via private message?
      1. I've tested the behaivior with iPhone 7 & Samsung Galaxy S22+
    4. Please collect the diagnostic file from your AP when the issue occurs and share it with us via private message. Additionally, please let us know the exact time when the issue happens.
      1. Where can I collect this debug log?
  • Zyxel_Kay
    Zyxel_Kay Posts: 1,279 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

    Hi @docducati

    You can refer to this guidance article for instructions on collecting the AP diagnostic file:

    https://community.zyxel.com/en/discussion/18869/how-to-collect-the-standalone-ap-diagnostic-info-by-gui

    Once you've collected the file, please share it with us via private message.

    Besides, could you please share with us the screenshot of your speedtest result too?

    Kay

  • docducati
    docducati Posts: 4 image  Freshman Member
    First Comment

    Hi Zyxel_Kai,

    ok, thank you. I will do it tomorrow.

  • docducati
    docducati Posts: 4 image  Freshman Member
    First Comment

    Hi Zyxel_Kai

    I sent you a message.

    Hans

  • ChristosS
    ChristosS Posts: 2 image  Freshman Member
    First Comment

    I noticed that rate limiting applies after the client disconnects and reconnects to the SSID.
    So after you enable rate limiting, all stations must reconnect, otherwise it doesn't apply to them.

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