USG FLEX 200: is 2FA (Google Authenticator) supposed to work on L2TP vpn?

valerio_vanni · November 22

Is 2FA supposed to work on L2TP vpn?

I did some test and it didn't work.

The tunnel goes up, and traffic starts to flow. Even if the user doesn't go through 2FA process.

Zyxel_Kay · December 6

As we discussed in private messages, it seems the 2FA feature for the L2TP VPN connection hasn't been enabled yet. Please navigate to CONFIGURATION > Object > Auth. Method > Two-factor authentication > VPN Access and check the box to activate 2FA for L2TP VPN access.

PeterUK · November 22

I have only ever got 2FA woring by Email you need to enable it in

config > object > Auth. method > two-factor authentcation

valerio_vanni · November 22

I changed the subject, since it comes from another thread, and perhaps it was not clear that I was talking about 2FA with Google Authenticator.

Zyxel_Kay · November 25

Hi @valerio_vanni

Are you setting up 2FA (Google Authenticator) for VPN access using local users on your firewall? If so, you can follow the configuration steps outlined in this guide:

https://community.zyxel.com/en/discussion/12505/how-to-use-two-factor-with-google-authenticator-for-vpn-access

For SSL VPN or L2TP VPN, please note that users must manually enter the correct URL in their browser to input the verification code. For example: https://YourDeviceIP:8080. However, if you are using the Zyxel VPN Client to establish the VPN tunnel, the authentication page will pop up automatically in the browser.

If you've already followed these steps and are still experiencing issues with 2FA on your L2TP VPN, could you provide us with the following details to assist you further?

Firmware Version: What is the firmware version of your USG FLEX 200? Please ensure it's updated to the latest version.
Affected Users and Logs: Which user(s) are encountering the issue? Are there any relevant logs on your firewall? Sharing a screenshot of these logs would be helpful.
Startup Configuration: Please download the startup-config.conf file from your device and share it with us via private message for further analysis.

valerio_vanni · November 25

Firmware is latest, 5.39v1.

All tests have been done with the same user.

Initial state:

I already use 2FA with ipsec vpn and it works.

I already use L2TP vpn and it works too, but without 2FA.

The configuration change was simply to enable, in VPN gateway used for L2TP, "

Enable Two-factor Authentication" option.

I expected that, after, 2FA was activated.

Instead, all remained as before. L2TP tunnel goes up, and it's already available. Traffic can flow.

valerio_vanni · November 25

In logs, when user connects to L2TP VPN (Android 11 native vpn connection)

I find these entries:

notice	User	User vpn1(MAC=) from l2tp has logged in Device
source: private ip of client

notice	User	User vpn1(MAC=) from l2tp has logged in Device
source: public ip of client

info	L2TP Over IPSec	User vpn1 has been granted an L2TP over IPsec session.	zywall public ip:1701	android public ip:40654

And then traffic flows, i.e I can ping from client to LAN1.

No second factor required.

Zyxel_Kay · November 27

Hi @valerio_vanni

I recently created a user on my USG FLEX firewall and enabled 2FA using Google Authenticator. I also configured Two-Factor Authentication for VPN access, following all the steps outlined in the post mentioned above.

When establishing an L2TP VPN connection, I need to manually access the correct URL (e.g., https://YourDeviceIP:8008) in a browser to input the verification code; otherwise, the VPN tunnel does not establish successfully.

If you’ve followed the steps in that post to configure 2FA (Google Authenticator) for your L2TP VPN but find that traffic is still passing through without 2FA, please download the startup-config.conf file from your device and share it with us via private message for further analysis.

valerio_vanni · November 27

Thank you. I'll do some more test and then I'll send you config file.

Zyxel_Kay · December 6

Hi @valerio_vanni

As we discussed in private messages, it seems the 2FA feature for the L2TP VPN connection hasn't been enabled yet. Please navigate to CONFIGURATION > Object > Auth. Method > Two-factor authentication > VPN Access and check the box to activate 2FA for L2TP VPN access.

valerio_vanni · December 8

Now it works, I missed that setting. Thank you.

Instead, I had activated 2FA in vpn tunnel properties (that, I see now, it doesn't matter).

USG FLEX 200: is 2FA (Google Authenticator) supposed to work on L2TP vpn?

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