802.11r Not showing in Nebula Clients with WPA-3

jpblanch75
jpblanch75 Posts: 166  Master Member
First Comment Friend Collector Second Anniversary Community MVP
edited December 2024 in Nebula

I have zero clients showing with 802.11r capabilities…. This is with both NWA130be's and NWA50ax Pro. I tried toggling 802.11r to no avail….

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,734  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @jpblanch75 ,

    Could you clarify where you're checking for 802.11r capabilities in zero clients? Are you looking at:

    • The client list
    • Wireless packet data
    • Another location

    Additionally, please let us know:

    1. Are you using your NWA130be's and NWA50ax Pro in Standalone or Nebula mode?
    2. What firmware version are you running on these devices?

  • jpblanch75
    jpblanch75 Posts: 166  Master Member
    First Comment Friend Collector Second Anniversary Community MVP
    https://community.zyxel.com/en/discussion/comment/72549#Comment_72549

    I'm using Nebula, latest firmware and the client list.

    What made me look was while walking between access points my phone would switch to cellular then back to Wi-Fi instead of I'm jumping APs. Using WPA2 it works fine and shows 802.11r in the client list.

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,734  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @jpblanch75 ,

    What conditions are preventing you from seeing 802.11r capabilities in zero clients? Are you using any security methods other than WPA2?

  • jpblanch75
    jpblanch75 Posts: 166  Master Member
    First Comment Friend Collector Second Anniversary Community MVP
    edited December 2024
    https://community.zyxel.com/en/discussion/comment/72553#Comment_72553

    I told you above in the first post and title combination. Am I not being clear? When using WPA3 security, none of my 802.11r capable devices show that capability in the client list.

  • vsbb
    vsbb Posts: 1  Freshman Member
    First Comment

    Hi, I think I can confirm this problem too. There were zero statistics about clients unless I changed one device to a WPA2 SSID

    Screenshot 2024-12-11 at 08.49.25.png

  • jpblanch75
    jpblanch75 Posts: 166  Master Member
    First Comment Friend Collector Second Anniversary Community MVP
    https://community.zyxel.com/en/discussion/comment/72549#Comment_72549

    It has been a few days, an update would be great!

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,734  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi users,


    Thank you for sharing the symptoms you observed.


    After investigation, we confirm this is part of the current specifications - 802.11r is not available when using WPA3. We'll add this feature to our evaluation list for future consideration.
    To keep users informed, we will add a note in the Nebula GUI soon to indicate that 802.11r is not available when using WPA3.

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