XMG1915-10EP - POE / PD is interrupted when booting

mparka
mparka Posts: 14  Freshman Member
First Comment Friend Collector Second Anniversary
edited September 25 in Switch

Hi, I have noticed, that switch when booting is performing 2 or 3 restarts of POE (power delivery is interrupted and resumed).

I would like to ask - is there any way to avoid such a situation? This is unfortunately causing that some of my SBCs etc. devices are powered up and forcibly powered off, then powered up, and again…

Of course this may lead to data loss etc. or some problem with hardware itself.

If currently it is not possible - then maybe some feature request - "delay power on after boot". I mean - option that POE is enabled only when switch is 100% booted-up.

Please consider and thank you.

regards,

Marcin

Best Answers

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,571  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @mparka,

    We have found a solution for this issue, which will be fixed in the next firmware release. The ETA is the end of December.

    Zyxel Melen


  • mparka
    mparka Posts: 14  Freshman Member
    First Comment Friend Collector Second Anniversary
    edited October 3 Answer ✓

    Thank you very much.

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,571  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @mparka,

    I understand your concern about the power interruptions during the XMG1915-10EP boot process. I'm checking with our team if there is a solution and I will keep you posted.

    Zyxel Melen


  • mparka
    mparka Posts: 14  Freshman Member
    First Comment Friend Collector Second Anniversary
    edited September 30

    Thank you @Zyxel_Melen - I will wait for a solution/suggestion if any appears from Zyxel team.

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,571  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @mparka,

    We have found a solution for this issue, which will be fixed in the next firmware release. The ETA is the end of December.

    Zyxel Melen


  • mparka
    mparka Posts: 14  Freshman Member
    First Comment Friend Collector Second Anniversary
    edited October 3 Answer ✓

    Thank you very much.

  • cafebug
    cafebug Posts: 9  Freshman Member
    First Comment Sixth Anniversary SurveyFeedback-2022-Jul

    Is the "solution" out ? Since there's a new Nebula firmware (4.80(ACGP.3)C0 ) available for XMG1915 series switch and I didn't see any mentioned on release notes.

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,571  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @cafebug,

    I just confirmed the new firmware 4.80(ACGP.3)C0 fixed this issue. The release note missed this item; we will update it in the release note.

    Zyxel Melen


  • mparka
    mparka Posts: 14  Freshman Member
    First Comment Friend Collector Second Anniversary

    I have upgraded firmware to 4.80(ACGP.3)C0. As for initial checking it seems that reported POE/PD issue has gone (it is fixed) - after powering the switch up - it is not interrupted when switch is booting. Thank you.

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