Pixel 9 with WiFi7 not connecting at WiFi7 on NWA130be or the 6ghz Band at all.

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  • davidfi01
    davidfi01 Posts: 17  Freshman Member
    First Comment First Answer

    Can you push a beta release of the 7.1 firmware to certain nebula cloud accounts for eval?

    D

  • jpblanch75
    jpblanch75 Posts: 166  Master Member
    First Comment Friend Collector Second Anniversary Community MVP
    https://community.zyxel.com/en/discussion/comment/72794#Comment_72794

    Can you send me that beta firmware to test? I've been part of the beta program for a while.

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,655  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @jpblanch75,

    I'm checking with our engineer to see if we can provide you with a date code firmware so you won't have to wait one month.

    Hi @davidfi01,

    Could you help enable the Zyxel support access so we can check your current configuration? This will help us if we can provide you with a date code firmware.

    https://community.zyxel.com/en/discussion/14234/nebula-how-to-turn-on-zyxel-support-access

    Zyxel Melen


  • davidfi01
    davidfi01 Posts: 17  Freshman Member
    First Comment First Answer

    Hi - Support access is granted.

    Best,

    D

  • jpblanch75
    jpblanch75 Posts: 166  Master Member
    First Comment Friend Collector Second Anniversary Community MVP
    https://community.zyxel.com/en/discussion/comment/72826#Comment_72826

    Any update on this?

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,655  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @jpblanch75,

    Since there is a shortage of resources - our engineers are working on the next official release, which includes many improvements - we cannot provide you with a date code firmware. Please wait for the next official release, which will be 2025 Q1.

    I appreciate your understanding.

    Zyxel Melen


  • davidfi01
    davidfi01 Posts: 17  Freshman Member
    First Comment First Answer

    Hi,

    Today the connection was single chanel 5ghz only even though MLO is active on ssid and Windows reports WiFi 7 and WPA3. If more examples are needed, let me know.

    D

    image.png

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,655  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Dear @davidfi01,

    We have conducted extensive testing regarding the symptoms you reported.
    First, let me share the conclusion: This issue is related to Wi-Fi 7 client behavior but not an AP issue.

    Both issues you mentioned—stations not utilizing the 6 GHz band upon initial connection and not using tri-band (2.4 GHz/5 GHz/6 GHz) simultaneously with MLO SSIDs—stem from similar behavior patterns observed across WiFi 7 devices.

    Our lab tests, MLO's connectivity comparisons with competitors' AP, and insights from online discussions show that most WiFi 7 clients prefer dual-band over tri-band connections for MLO SSIDs.
    This behavior was consistent across devices like the iPhone 16, Intel BE200, and Samsung S24 Ultra (Taiwan WiFi 7 version) for all the tested WiFi 7 access points, including the competitors we tested.

    In our tests, Intel BE200 adapters connected in varying MLO configurations (e.g., 2.4 GHz + 5 GHz, 5 GHz + 6 GHz, and 2.4 GHz + 6 GHz) under identical conditions. Interestingly, the 2.4 GHz + 5 GHz configuration occasionally switched automatically to 5 GHz + 6 GHz without manual intervention.

    Since this issue isn't related to AP, it cannot be improved in our next firmware release.

    We recommend contacting Intel support for updates on MLO-related features and driver improvements. We will monitor WiFi 7 device connectivity behavior and proactively address any potential enhancements to improve compatibility.

    Thank you for your understanding.

    Zyxel Melen


  • davidfi01
    davidfi01 Posts: 17  Freshman Member
    First Comment First Answer

    Hi,

    Thanks for this update. As your update concludes that this is a client adapter issue, may I suggest that you also reach out to Intel via their support community and convey these results. As I am sure you are aware, Intel is prioritizing better performance from its wifi 7 adapters, so I think they would be very interested in working with an OEM like yourselves to ensure better standards compatibility and performance.

    Happy holidays,

    D

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,655  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @davidfi01,

    We will, thanks for your suggestion.

    Happy holiday and happy new year!🎉

    Zyxel Melen


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