Install firmware update on standby slot

PeterUK
PeterUK Posts: 3,506  Guru Member
100 Answers 2500 Comments Friend Collector Seventh Anniversary
in Nebula Ideas

From what I can tell Nebula seems to install firmware on the running slot which is bad idea and would think it be better to install on standby slot.

I would normally update the firewall by local UI for the standby slot but there are times if you have fix releases that stop you when a new release comes out which is silly and can only use Nebula to update the firmware.

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  • Zyxel_Judy
    Zyxel_Judy Posts: 1,702  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @PeterUK ,

    Please provide the model's name and firmware version of your device so we can better assist you.

  • PeterUK
    PeterUK Posts: 3,506  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    edited January 2

    Hi Judy

    As in I have FLEX200H with

    slot 1 running V1.30(ABWV.1)ITS-24WK47-m6271

    slot 2 Standby V1.21(ABWV.0)ITS-24WK43-1022-241001089

    Should I only be able to update by Nebula I would like it to update to standby and not running this way firmware slots don't get old

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,702  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @PeterUK ,

    Thank you for bringing this to our attention.
    We have confirmed this current behavior and plan to enable the Nebula firmware to update using the standby partition in an upcoming firmware update.
    Please stay tuned to our Security News & Release announcements for information about this enhancement.

    News and Release - Zyxel Community

  • PeterUK
    PeterUK Posts: 3,506  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary

    Just updated firmware today V1.31 and it still only used running slot the standby slot still old

    V1.21(ABWV.0)ITS-24WK43-1022-241001089

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,702  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @PeterUK ,

    Version 1.31 does not include the solution you requested. According to our schedule, this feature will be merged into Version 1.32, which is planned for release at the end of February.

  • PeterUK
    PeterUK Posts: 3,506  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary

    Ok thanks was just checking

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