USG FLEX 200H -1.30 (ABWV.1) - the device does not make a copy of the configuration

HUBERT_KASPRZAK
HUBERT_KASPRZAK Posts: 13  Freshman Member
First Comment
edited January 13 in USG FLEX H Series

  • After updating the device to version 1.30 (ABWV.1), it does not copy the configuration with the weekly setting at a given time

All Replies

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,262  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

    Hi @HUBERT_KASPRZAK

    Currently, the latest firmware for the USG FLEX 200H is V1.31. We recommend upgrading your device to this version to ensure optimal performance and security.

    Regarding your concern about the configuration not being backed up as per your scheduled settings, could you clarify if you're referring to the configuration schedule backup? Additionally, where was this schedule set—on the Nebula Control Center or the local web configurator of the device?

    We’ve tested this feature and found it to function properly in our environment. To better assist you, if you’re configuring this through Nebula Control Center, please enable Zyxel Support Access and provide your Nebula organization and site name. This will allow us to review your configuration and investigate further.

    Looking forward to your update!

    Kay

  • HUBERT_KASPRZAK
    HUBERT_KASPRZAK Posts: 13  Freshman Member
    First Comment
    edited January 14

    • After uploading 1.31, even Backups from before version 1.30 appeared and were not visible at all. In version 1.31, it is possible to delete many System Logs, but after using this option you need to refresh the window and this must be corrected
  • Zyxel_Kay
    Zyxel_Kay Posts: 1,262  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

    Hi @HUBERT_KASPRZAK

    Do you mean that after upgrading your firewall to V1.31, the backup feature returned to normal, but you're now encountering an issue with the system log?

    Could you please provide more details about the symptoms you observed? A video recording or screenshot would be very helpful for us to better understand the issue.

    Thank you!

    Kay

  • HUBERT_KASPRZAK
    HUBERT_KASPRZAK Posts: 13  Freshman Member
    First Comment
    • After deleting many files, there is no change in the window (refresh) - the system deletes them but does not refresh the current window.

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,262  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

    Hi @HUBERT_KASPRZAK

    Could you please use the https://jam.dev/ tool to record a screen video and share it with us via private message?

    Kay

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