Default settings in nebula ?

Mr_IT_4_Life
Mr_IT_4_Life Posts: 12  Freshman Member
First Comment Second Anniversary
in Nebula

How to factory reset all settings to default values in nebula cloud management ?

I need to reset all settings to troubleshoot network issues, but can`t find any where to reset them all besides manually factory reseting every device attached!

all help is appreciated. ☺️

Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,993  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @Mr_IT_4_Life,

    Nebula does not have a button to reset all Nebula settings to default values currently. But you can use the Organization-wide manage > Change log to check the configuration you have changed, or move the device to a new created site.

    Hope it helps.

    Zyxel Melen


All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,993  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @Mr_IT_4_Life,

    Nebula does not have a button to reset all Nebula settings to default values currently. But you can use the Organization-wide manage > Change log to check the configuration you have changed, or move the device to a new created site.

    Hope it helps.

    Zyxel Melen


  • Life_Alex
    Life_Alex Posts: 5  Freshman Member
    First Comment Third Anniversary

    Hi, just a quick follow up question, on your latest response @zyxel_melen how can I use change log if I don`t have Pro Licences on all of my devices ?

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,993  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Life_Alex,

    I apologize for not mentioning this earlier - the change log feature is only available with the Pro organization. Unfortunately, this means you'll need Pro licenses for your devices to access this functionality.

    Zyxel Melen


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