WAC500H with problems
Freshman Member
Good afternoon, community!
After performing a manual reset (using the button on the device), the WAC500H no longer works. When I connect it to a power adapter or a PoE cable, the device turns on, the LED blinks between green and amber, and I get a link light on the connected Ethernet port.
After about 3 minutes of blinking, all lights turn off, including the one on the connected Ethernet port. If I disconnect and reconnect the power, the cycle starts again.
I have already tested with two different power adapters and PoE.
Do you have any recommendations to bring this device back to life?
All Replies
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Melen , thank you very much for your help. I was able to access it using the ZON utility, update the firmware, and reset it. However, after booting, the device turns off all the lights again. When I try to adopt it in Nebula, it says that the device is already registered. But I have deleted the device from Nebula, and it still says the same. Can you help me with this?
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Melen , thank you very much for your help. I was able to access it using the ZON utility, update the firmware, and reset it. However, after booting, the device turns off all the lights again. When I try to adopt it in Nebula, it says that the device is already registered. But I have deleted the device from Nebula, and it still says the same. Can you help me with this?
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