Channels change on their own....It's been over a year and I still see the same issue.

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  • jpblanch75
    jpblanch75 Posts: 167  Master Member
    First Comment Friend Collector Third Anniversary Community MVP
    https://community.zyxel.com/en/discussion/comment/61539#Comment_61539

    This was not fixed. Infact I was having some ISP connection issues and all 3 of my APs changed to DCS for all 2.4ghz and 5ghz channels.

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,934  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @jpblanch75 ,

    Your report is related to a problem with APs registered in the U.S., where AP channels were automatically switching from manual to DCS following a reboot.

    This issue has been addressed and resolved through an update to the Nebula portal. The solution has been confirmed effective by other users.

  • jpblanch75
    jpblanch75 Posts: 167  Master Member
    First Comment Friend Collector Third Anniversary Community MVP
    https://community.zyxel.com/en/discussion/comment/62317#Comment_62317

    I just told you it isn't fixed as it just happened to me 2 days ago. I'm confused....

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,934  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @jpblanch75 ,

    Thank you for sharing your feedback.

    After thoroughly examining your site, we discovered an automatic transition from manually configured channels to DCS that occurred on February 19th at 16:08 AM (UTC-5). We have been working actively on a resolution.

    Thank you!

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,934  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @jpblanch75 ,

    The issue related to the channel previously being set to a fixed manual setting and then changing to automatically switch to DCS if reboots with the AP is in the U.S has been resolved. Please help to monitor your site.

    Thank you for your patience and cooperation.

  • ChristianW
    ChristianW Posts: 6  Freshman Member
    First Comment

    Hi all,

    i'm facing a similar thing with my setup, channels changing on their own without DCS enabled.

    I'm having an NWA90AX as root AP and an NWA50AX as remote AP connected via SmartMesh. I set both APs to manual channels for both 2.4 and 5GHz but they seem to change channels on their own.

    NWA90AX: channel 6 and 36 no DCS

    NWA50AX: channel 11 and 44 no DCS

    resulting i both APs working an 11 and 44 after reboot.

    As this result in interference here, i haven't found any solution yet so this is still not fixed? I'm not in the U.S.

    Best regards

    Christian

  • ChristianW
    ChristianW Posts: 6  Freshman Member
    First Comment

    Hi all,

    i think my problem is related to this. I have an NWA90AX and NWA50AX connected via SmartMesh setup in Nebula.

    With disabled DCS i set the channels manually for both devices in 2.4/5GHz, but Nebula is doing it's own.

    Setup:

    NWA90AX: 11 + 36

    NWA50AX: 6 + 44

    Result after reboot for both is 11 + 44. When i use DCS nebula also sets both devices to 11+44 which isn't optimal. Any chance to fix this?

    Regards, Christian

  • ChristianW
    ChristianW Posts: 6  Freshman Member
    First Comment

    Hi all,

    i think my problem is related to this. I have an NWA90AX and NWA50AX connected via SmartMesh setup in Nebula.

    With disabled DCS i set the channels manually for both devices in 2.4/5GHz, but Nebula is doing it's own.

    Setup:

    NWA90AX: 11 + 36

    NWA50AX: 6 + 44

    Result after reboot for both is 11 + 44. When i use DCS nebula also sets both devices to 11+44 which isn't optimal. Any chance to fix this?

    Regards, Christian

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,934  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @ChristianW ,

    This original post discusses an issue with AP registration in the U.S. under specific scenarios, which doesn't seem to match your case.

    We also noticed that you created a new post to report this issue. Please continue the discussion there.

    Channel change on their own in Nebula, regardless of DCS — Zyxel Community

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