Flex H series 100HP and AP POE - multiple disconnections

GiuseppeR · April 7

Hello everyone,

I have installed latest firmware but I still see multiple disconnections with an AP powered via POE with a new 100HP:

They are too much regular, really strange behaviour.

Any ideas about it?

Zyxel_Melen · April 8

Hi @GiuseppeR,

Please help to clarify:

Does this site have dual WAN?
If yes, could you set a policy route rule to fix the outgoing traffic of this AP in one WAN? Below is an example:
If not, please help enable Zyxel support access and share the local credentials of the 100H so we can check this issue.

GiuseppeR · April 8

Hello @Zyxel_Melen

yes the firewall is dual WAN but the WAN2 is always down until we close an issue with the ISP:

Would you like that I set that rule anyway?

Please let me know, just to avoid to change something in the settings I made weeks ago that could change scenarios avoiding Zyxel to replicate the issue

This is the status of my NWA130BE V7.10(ACIL.2) (Latest):

GiuseppeR · April 11

Hello @Zyxel_Melen

the problem is back again:

Please let me know what to do to fix it

Flex H series 100HP and AP POE - multiple disconnections

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