Email notification sent to a DEACTIVATED admin

Options
GiuseppeR
GiuseppeR Posts: 663 image  Master Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 5 Answers First Comment
in Nebula

Hello everyone,

I set an Organization with 2 sites with alerts to all admins:

immagine.png

I have deactivated an admin:

immagine.png

Anyway the "orange" admin is still receiving email alerts.

It seems strange to me this behaviour.

Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,615 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Update:

    This issue has been fixed on 2025/04/22.

    Zyxel Melen


All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,615 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @GiuseppeR,

    Let me help to check with my team if this is an issue. I will keep you posted.

    Zyxel Melen


  • Zyxel_Melen
    Zyxel_Melen Posts: 4,615 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @GiuseppeR,

    After checking the specs and doing local tests, this issue didn't occur on our side.

    I will send you a private message to request the detailed information.

    Zyxel Melen


  • Zyxel_Melen
    Zyxel_Melen Posts: 4,615 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @GiuseppeR,

    Thanks for the information via private message. This issue has been addressed and will be fixed next week.

    Zyxel Melen


  • GiuseppeR
    GiuseppeR Posts: 663 image  Master Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 5 Answers First Comment

    Hello @Zyxel_Melen

    you are welcome, I'm at your disposal. See you soon

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,615 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Update:

    This issue has been fixed on 2025/04/22.

    Zyxel Melen


Categories

Nebula Tips & Tricks


    Read more

    Nebula Help Center

    EnglishTiếng ViệtРусскийไทย中文（台灣）