Do I have 5G connectivity?

Options
Hille
Hille Posts: 3  Freshman Member
First Comment
edited April 30 in Nebula

I have just installed my new Nebula FWA510 with a Poynting XPOL-2-5G antenna which is placed on the roof. The switch on the router points to the external antenna. The XPOL has replaced a 4G antenna which has been in the same place for eleven years. I have a 5G subscription and expected it to be faster than my previous 4G with the same provider but I don't see much difference. The bars on top of the router are blue which means I have 5G reception?

According to the Zyxel admin interface the WLAN 5G is enabled but there is also another 5G icon which is not active. What does this mean? Am I connected to 5G?

Accepted Solution

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,317  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @Hille ,

    Thank you for informing us about the excellent 5G reception you're experiencing after relocating your router to the attic and connecting it directly to the roof antenna cables.

    For clarity regarding your second question, we've created a new support thread. Please continue that discussion there to ensure proper tracking and resolution.

    Suitable repeaters for Nebula FWA510 — Zyxel Community

    Zyxel_Judy

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,317  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    edited April 30

    Hi @Hille ,

    The bars on top of the router are blue, which indicates good signal strength.

    The blue global icon shows that your device is connected to the Internet using 5G cellular service.

    image.png

    WLAN 5G being enabled means your FWA510 is broadcasting the Wi-Fi name (SSID) using the 5GHz frequency band - this is standard Wi-Fi technology, not cellular 5G technology (which is the fifth generation of mobile networks).

    To check if your FWA505 is connected to cellular 5G service, access the local GUI and navigate to Cellular Info to view the Access Technology status.

    Zyxel_Judy

  • Hille
    Hille Posts: 3  Freshman Member
    First Comment

    Thanks for your answer. The reason for my question was that I did not feel that I had a 5G connection, but that both my internet provider and the supplier/installer of the antenna questioned that all the settings in the router were correct. Only after a month did my Scandinavian provider Tre check their own settings. I have been a 4G customer with them for eleven years and apparently no one there had been employed long enough to understand that the settings made then prevented access to 5G today.
    After I finally got access to 5G, it turned out that I got a stronger signal without an external antenna than with it. Eventually, the antenna installer realized that the 12 m long extension cable between the antenna and the router that was installed for 4G eleven years ago causes a major signal loss when it is instead used for 5G.
    Therefore, I have now moved the router up to the attic and connected it directly to the roof antenna cables. The result has been excellent 5G reception.
    But that leaves me with a new question about suitable repeaters. According to the manual and what I've read here at Community, the Nebula FWA510 lacks support for Easymesh. I need a repeater with two Ethernet ports for connecting devices and another to amplify my wifi outdoors. I can't find anything on the Swedish market that I can see obviously working with the Nebula FWA510. What should I choose?

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,317  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @Hille ,

    Thank you for informing us about the excellent 5G reception you're experiencing after relocating your router to the attic and connecting it directly to the roof antenna cables.

    For clarity regarding your second question, we've created a new support thread. Please continue that discussion there to ensure proper tracking and resolution.

    Suitable repeaters for Nebula FWA510 — Zyxel Community

    Zyxel_Judy

Categories

Nebula Tips & Tricks


    Read more

    Nebula Help Center

    EnglishTiếng ViệtРусскийไทย中文（台灣）