[Release Note] Nebula Security Gateway Series - Patch 7 firmware has been released!

Zyxel_CSO
Zyxel_CSO Posts: 463  Zyxel Employee
5 Answers First Comment Friend Collector Eighth Anniversary

Zyxel Nebula Security Gateway Series 

Release Note

May, 2025

Firmware Version on all models

Zyxel NSG50 - V1.33(ABHP.7)

Zyxel NSG100 - V1.33(ABEA.7)

Zyxel NSG200 - V1.33(ABLD.7)

Zyxel NSG300 - V1.33(ABOS.7)

ENCHANCEMENT

  1. Improved device connection stability with Nebula.

Zyxel Nebula Support

Comments

  • RasnoDigl
    RasnoDigl Posts: 16  Freshman Member
    Zyxel Certified Network Engineer Level 1 - Nebula Zyxel Certified Network Administrator - Nebula First Comment Seventh Anniversary

    Good morning, I wanted to warn the whole community that if you do the firmware update and you have NSWs, behind the firewall, they are disconnected from the cloud, even if they work standalone; be careful because then you have to downgrade the firmware; I'm just trying to solve the problem now with the Great Zyxel Team. Good work to everyone. Andrea

  • RasnoDigl
    RasnoDigl Posts: 16  Freshman Member
    Zyxel Certified Network Engineer Level 1 - Nebula Zyxel Certified Network Administrator - Nebula First Comment Seventh Anniversary

    Update: I thank the whole great Zyxel Team and the Great Chris and , for having solved my problem definitively with the NSG50/100/200 firewalls that no longer communicated with the NSW series switches; Basically the problem is the ISP DNS, before I had Google DNS, (the famous 8.8.8.8 and 8.8.4.4), after the firmware update, in my case, thanks to Chris and the Zyxel team, I had to manually enter the DNS of the service provider of each single firewall on each firewall, now everything is solved! Thanks to the real-time efficiency of Zyxel. Thanks Chris and thanks Zyxel. Andrea

  • Zyxel_Chris
    Zyxel_Chris Posts: 731  Zyxel Employee
    Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 50 Answers

    We’d like to take this opportunity to clarify that the firmware update to version 1.30 patch 7 primarily focuses on improving connectivity stability with Nebula. It does not introduce any changes that would affect DNS functionality or cause disconnection issues with downstream switches.

    If you have any further questions or need assistance with other devices, please don’t hesitate to report the ticket to the support.😊