Request help to convert configuration file

PSCL
PSCL Posts: 1 image  Freshman Member
in Security

Hello,

I'd like to request help to convert USG Flex 200 to USG Flex 200H configuration file.

When I try it on the convert.cloud.zyxel.com website, I get the error conversion failed and to contact support for assistance.

Thank you.

All Replies

  • Zyxel_Tina
    Zyxel_Tina Posts: 339 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 50 Answers First Comment

    Hi @PSCL,

    To better assist you, could you confirm the exact error message you received when the conversion failed?

    In this case, please share the configuration file and converted failed file with us via private message. This will help us clarify the problem and guide you accurately.

    Zyxel Tina

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