XMG1915-10E Wake on LAN

LPSt
LPSt Posts: 2  Freshman Member
First Comment
in Switch

I 've problems with 2x XMG1915-10E switch related to wake on lan to connected clients - at least on the 2.5 Gbit port. Because clients on a via sfp+ port connected XGS1210-12 switch can be waked up.

In the manual I didn't find a solution. Could it be the speed auto-negotiation or green ethernet? But I changed this setting with no succsess.

Any hints are wellcome.

Regards.

All Replies

  • Zyxel_Tina
    Zyxel_Tina Posts: 150  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 25 Answers First Comment

    Hi @LPSt,

    Issues with Wake on LAN can sometimes be related to compatibility or interaction between the switch port and the client's network interface card (NIC). Generally, the link would speed down to 10 M/F after the PC enters sleep mode.

    If the NIC supports WoL, try adjusting the following settings on the client device:

    1. Open the Control Panel.
    2. Go to Network and Internet > Network and Sharing Center.
    3. On the left side of the window, click on Change adapter settings.
    4. Right-click on the network adapter you want to configure (e.g., Ethernet or Wi-Fi) and select Properties.
    5. In the new window, click the Configure button.
    6. Click the Advanced tab to see the list of properties.
    7. Select the WOL & Shutdown Link Speed option.
    8. From the "Value" dropdown, select the ‘100 Mbps First’ or ‘Not Speed Down’ option. image.png

    Also, please ensure:

    • The ‘Wake on Magic Packet’ property is set to enabled.
    • The client's network adapter driver uses the latest version.

    Zyxel Tina

  • LPSt
    LPSt Posts: 2  Freshman Member
    First Comment

    Hello Tina,

    thanks for your help. But I think it's not on the client side a problem.

    Because as I mentioned - when I connect the same client with the same cables to another switch (e.g. XGS1210-12) the client can be waked up.

    Yesterday I figured out, that my 2x XMG1915-10E are not on the latest firmware.

    So I want to investigate more time to trial that on an newer firmware.

    I think - there was a changing related to the green ethernet/EEE capability - if I'm not sure about.

    I only need time 😉.

    Best Regards.

  • elbrus77
    elbrus77 Posts: 2  Freshman Member
    First Comment

    Hi, did you find a solution for the XMG1915-10E to work with wake on lan?

    I have a nas, connected to the router I have wol functioning, if I connect it to the zxel switch no more.

    I'm trying everything but with no success..

  • elbrus77
    elbrus77 Posts: 2  Freshman Member
    First Comment

    Hi, did you find a way ti make wol working?

    I have a XMG1915-10E with the same problem. A nas can be started only in not connected to thi switch.

    I'm trying everything.

    tnx

  • Zyxel_Tina
    Zyxel_Tina Posts: 150  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 25 Answers First Comment

    Hi @elbrus77,

    Welcome to Zyxel Community!

    The XMG1915-10E switch is a multi-gigabit device whose ports only support 100 Mbps, 1 Gbps, and 2.5 Gbps speeds. Therefore, it does not support 10 Mbps. In addition, when your NAS is in sleep mode and tries to connect at 10 Mbps, it won't establish a proper link.

    As mentioned in the previous reply, you should configure the WOL speed on your NAS to use either "100 Mbps First" or "Not Speed Down" to match the switch’s supported speeds.

    Zyxel Tina

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