Zyxel RGS200-12P factory reset via serial

Livioburch
Livioburch Posts: 2  Freshman Member
in Switch

I have a Zyxel RGS200-12HP switch that I would like to factory reset. Unfortunately, I do not have any login password, so I can only access the device through the serial console.

Could you please provide the official procedure for:

  1. Reflashing or reinstalling the firmware via serial console (e.g., XMODEM, TFTP, or other supported methods).
  2. Performing a full factory reset if no Web GUI or SSH access is possible.
  3. Confirming which firmware file types are supported for recovery on this model (e.g., .bin, .rom).

Any step-by-step instructions or documentation links would be very helpful.

Thank you in advance for your support.

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,713  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Livioburch

    Please check if your console cable matches and if the baud rate is correct.

    Untitled Image

    For the command, please check the private message I sent.

    Zyxel Melen


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