Nebula topology shows an unknown Zyxel device

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GiuseppeR
GiuseppeR Posts: 539 image  Master Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector
in Nebula

Hello everyone,

recently we updated a dentist company with new fiber switches and WiFi APs.

I was looking inside Nebula to give them a topology and security report.

I saw this:

immagine.png

I do not know which Zyxel device it is, is there a Zyxel tool to identify it via MAC address?

Thanks in advance

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  • Zyxel_Tina
    Zyxel_Tina Posts: 402 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 50 Answers First Comment

    Hi @GiuseppeR,

    Regarding your question, you can use the ZON Utility to identify which MAC address belongs to which device. Typically, Zyxel devices that support the ZON Utility can be scanned and discovered within the same subnet. Therefore, we recommend using this tool as an effective way to map MAC addresses to devices.

    Please note that if a device does not appear in the ZON Utility scan, it likely does not support ZON, and its MAC address cannot be directly mapped to the device using this tool.

    Zyxel Tina

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