msp branding

Dpj
Dpj Posts: 192 image  Master Member
Zyxel Certified Network Administrator - Nebula Zyxel Certified Network Administrator - Security First Comment Friend Collector
in Nebula Ideas
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I miss an few options here. Apply ONLY to new organizations. And apply to a specific group of organizations would also be nice. We are in the process of creating an new business, and this way it would be nice to identicate to which company an organization belongs.

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  • Zyxel_Tina
    Zyxel_Tina Posts: 307 image  Master Member
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 50 Answers First Comment

    Hi @Dpj,

    Thank you for sharing this idea with us.

    Just to clarify, when you mentioned applying MSP branding to specific groups of organizations, do you mean something like: one branding could be applied to Org. A & B, while another branding could be applied to Org. C, D & E?

    It would also be very helpful if you could share more details about your use case. For example, in what kind of business or operational context would this feature be beneficial? This will allow us to better understand the request and evaluate it more effectively.

    We appreciate your input, as it will help us better capture the requirements more accurately and consider possible improvements.

    Zyxel Tina

  • Dpj
    Dpj Posts: 192 image  Master Member
    Zyxel Certified Network Administrator - Nebula Zyxel Certified Network Administrator - Security First Comment Friend Collector

    We are setting up a new business. So my idea was: Create 2 groups, new customers in group A, old customers in group B. With different branding.

    But this morning we changed the Idea. We are creating a whole new environment, and transfer the MSP license to the new environment. So the branding thing is not an point anymore. One has the new branding, one has the default nebula branding. that's fine.

    (But still maybe nice for others). But i have an other issue, i allready created an admin account on the old nebula MSP environment, with my new email adres. so i wanted to delete that admin account. (non msp license holder), but the button delete is greyed out…

  • Dpj
    Dpj Posts: 192 image  Master Member
    Zyxel Certified Network Administrator - Nebula Zyxel Certified Network Administrator - Security First Comment Friend Collector

    oh wait, now it's active, maybe needed an refresh or something…

  • Zyxel_Tina
    Zyxel_Tina Posts: 307 image  Master Member
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 50 Answers First Comment

    Hi @Dpj,

    We appreciate your feedback!

    Currently, the design is that one MSP branding can be applied to multiple or all organizations. If there is a need for different brandings, as you mentioned, this would be achieved by using multiple MSP accounts and applying them to different organizations.

    From your description, it seems the issue has been resolved. If you encounter any further issues or have new ideas, please feel free to open a new post and share them with us.

    Zyxel Tina

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