easiest way to change mail address of my msp account

Dpj
Dpj Posts: 184 image  Master Member
Zyxel Certified Network Administrator - Nebula Zyxel Certified Network Administrator - Security First Comment Friend Collector
in Nebula

Hello,

I want to change the mail adres of my msp account. It's not that difficult, i go to my account details, and try to change it there. But the account i want to use is allready registered. I can delete this account. (at leaste ask for a request to remove the account), and after it is deleted i can change it. (at least i think so).

But is this the right way to do it? or are there better ways?

Accepted Solution

  • Dpj
    Dpj Posts: 184 image  Master Member
    Zyxel Certified Network Administrator - Nebula Zyxel Certified Network Administrator - Security First Comment Friend Collector
    Answer ✓

    No this is solved for us, whe changed the idea we will create an complete new environment, so not needed to have multiple brandings also etc.

All Replies

  • Zyxel_Tina
    Zyxel_Tina Posts: 268 image  Master Member
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 50 Answers First Comment

    Hi @Dpj,

    Please send the new email address to us in private message. We will help you modify the account information.

    Zyxel Tina

  • Zyxel_Tina
    Zyxel_Tina Posts: 268 image  Master Member
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 50 Answers First Comment

    Hi @Dpj,

    We noticed your update in the comment under your idea post, so we’d like to confirm if you are still experiencing this issue?

    Please note that once an account is deleted, the same email address cannot be registered again or linked to another account. If your intention is to use a new email account as your primary account, we can assist with transferring the MSP master role to the new account instead.

    Zyxel Tina

  • Dpj
    Dpj Posts: 184 image  Master Member
    Zyxel Certified Network Administrator - Nebula Zyxel Certified Network Administrator - Security First Comment Friend Collector
    Answer ✓

    No this is solved for us, whe changed the idea we will create an complete new environment, so not needed to have multiple brandings also etc.

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