problem with FMA mail

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631leonardo
631leonardo Posts: 2 image  Freshman Member
in Nebula

I can no longer access the Nebula portal because my account has MFA and I no longer receive emails to the address indicated for MFA. What can I do?

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  • Zyxel_Ivan
    Zyxel_Ivan Posts: 410 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

    Hi @631leonardo,

    We confirmed the MFA is working as expected.

    Our agent has replied to you, can you check with the agent?

    Thanks.

    Ivan

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