NR5307 5G Router "Why is it so difficult to have the latest firmware?"

Options
Mageor
Mageor Posts: 4 image  Freshman Member
First Comment Friend Collector
edited September 2025 in Mobile Broadband
Untitled.jpg

Good day to all. I live in Greece. I got the NR5307 5G Router from Central Europe seller via Ebay, because it is not commercially available in Greece. I always check to see if there is newer firmware, for security reasons. In this page:

https://support.zyxel.eu/hc/en-us/articles/21131267341842--SA-Zyxel-Security-Advisory-security-advisory-for-buffer-overflow-vulnerabilityin-some-5G-NR-CPE-DSL-Ethernet-CPE-fiber-ONT-WiFi-extender-and-securityrouter-devices#01J6VM1ZHY64DS1W9SFQJB212A

I found out that there was newer firmware than mine

1.00(ACJT.0)B6 (new one)

V1.00(ACOM.0)b1 (my firmware)

The OTA function in the router does not work, it gives an error.

In the support web page above, it says that I should ask for the firmware from my local company that supports and imports ZYXEL products (https://www.digitalsima.gr/).

I sent them an email, they immediately responded and asked me the serial number and the place I bought this router from. I told them the truth, they never responded back and they never gave me the file….

I would be very obliged if someone can send me a real link to the file…georgiadis.m@gmail.com

It should not be that difficult…

Thank you in advance.

All Replies

  • LucasLK
    LucasLK Posts: 2 image  Freshman Member
    First Comment

    I am having the same difficulty finding newer firmware to that router. I agree. I really shouldn’t be that difficult. Please let me know if you have any success.

  • Zyxel_Brandon
    Zyxel_Brandon Posts: 32 image  Freshman Member
    First Answer First Comment

    Hi Mageor,

    We understand your frustration.

    The NR5307 is running firmware customized for ISP Hiper — please contact Hiper for a firmware upgrade.

    Thanks.

  • elementermaleijaa
    elementermaleijaa Posts: 3 image  Freshman Member
    First Comment Friend Collector
    edited May 2
  • elementermaleijaa
    elementermaleijaa Posts: 3 image  Freshman Member
    First Comment Friend Collector

    Hi!

    Sorry for the double comment, I did not managed to remove first one but to my point:

    Please help me because I cannot find the newer firmware / firmware upgrade from anywhere? Or how can I get in contact to "Hiper"?

    Thank You!

    -O

Consumer Product Help Center