New full fibre connection using a Zyxel 3301-TO router

Hi @Daphne17,

I understand you're having trouble connecting your 10-year-old computer with an 802.11n WiFi adapter to your new Zyxel 3301-TO router.

Here's some guidance to help you troubleshoot:

• Check Router Compatibility: The Zyxel 3301-TO router likely supports newer Wi-Fi standards (like 802.11ac or 802.11ax/Wi-Fi 6) in addition to older ones like 802.11n. While 802.11n is an older standard, your router should still be backward compatible with it. Your 802.11n adapter should technically be able to connect, though performance might be limited compared to newer devices.

• Wi-Fi Security Standards: Ensure the security settings on your router are compatible with your older computer. While newer routers might prioritize WPA3 for enhanced security, they often have a transition mode or support WPA2 for backward compatibility. Older devices might struggle with newer security protocols.

  • Access your Zyxel 3301-TO router's web interface (usually by typing its IP address into a web browser).
  • Navigate to the Wi-Fi or Wireless settings.
  • Check the "Security Mode" or "Authentication" setting for your Wi-Fi network. If it's set to WPA3-only, try changing it to "WPA2/WPA3 Mixed" or "WPA2-PSK (AES)" if available.

• Driver Updates: Make sure your computer's 802.11n WiFi adapter has the latest drivers installed. Outdated drivers can sometimes cause connectivity issues. Check the manufacturer's website for your computer or WiFi adapter.

To assist you further, please provide the following information:

• Firmware Version: The current firmware version of your Zyxel 3301-TO router.
• Error Messages: Any specific error messages you receive on your computer when trying to connect to the Wi-Fi.
• Network Topology: A brief description or simple diagram of how your Zyxel router is connected to your internet service and other devices.