NCC: WAN port statistics on USG LITE 60AX

Lohkamp · February 1

How/where can I see how much internet traffic has there been during the last 2 or 7 days (I have a PLUS license for all devices) on the whole router and/or for a specific client?

Zyxel_Barry · February 1

Hi @Lohkamp,

To see internet traffic statistics for your USG LITE 60AX in Nebula, both for the whole router and for specific clients over the last 2 or 7 days with your PLUS license, you can utilize SecuReporter.

Here's how you can access this information:

Enable SecuReporter Integration:
1. In the Nebula Control Center (NCC), navigate to Site-wide > Configure > Site Settings > Reporting.
2. Enable the SecuReporter option.
3. A SecuReporter hyperlink will appear, allowing direct navigation to the corresponding organization/device view in SecuReporter.
View Traffic Logs and Activity Statistics in SecuReporter:
1. Access SecuReporter via the hyperlink in Site Settings.
2. To view traffic logs, go to Search > Logs & Activity in SecuReporter. Here you can find details like source/destination IPs, ports, protocols, and session duration.
3. To view broader network usage trends, navigate to the Search > Activity view. This provides a high-level overview of traffic behavior by user or device.
4. Within SecuReporter, you can use the time range filter to focus on specific periods, such as the last 24 hours, 7 days, or a custom range.
For Client-Specific Usage in Nebula (Less Detail for USG LITE):
- While SecuReporter provides more comprehensive data for the USG LITE 60AX, you can also view some client usage information directly in Nebula for wireless clients.
- Go to Site-wide > Clients.
- Click the "Wireless" tab, then the icon, and check the "Usage" box to display a usage column for wireless clients.
- You can then export this data as a CSV file if needed.

Please note that for the USG LITE 60AX, SecuReporter integration provides traffic logs and activity statistics. The USG LITE 60AX does not support displaying CPU and usage information on Nebula directly.

Information Collection Guide:

If you encounter any issues or the information provided isn't sufficient, please provide the following details:

Screenshots: Any relevant screenshots of the Nebula interface where you are looking for this information, especially if you are seeing unexpected results.
Organization and Site Name: The name of your Nebula Organization and the specific Site where your USG LITE 60AX is located.
Zyxel Support Access: Please enable Zyxel Support Access for your organization via Help > Support Request in your Nebula console. This will allow our support team to directly view your cloud environment configuration, which can significantly shorten troubleshooting time.

Zyxel_Barry · February 1

Hi @Lohkamp,

To see internet traffic statistics for your USG LITE 60AX in Nebula, both for the whole router and for specific clients over the last 2 or 7 days with your PLUS license, you can utilize SecuReporter.

Here's how you can access this information:

Enable SecuReporter Integration:
1. In the Nebula Control Center (NCC), navigate to Site-wide > Configure > Site Settings > Reporting.
2. Enable the SecuReporter option.
3. A SecuReporter hyperlink will appear, allowing direct navigation to the corresponding organization/device view in SecuReporter.
View Traffic Logs and Activity Statistics in SecuReporter:
1. Access SecuReporter via the hyperlink in Site Settings.
2. To view traffic logs, go to Search > Logs & Activity in SecuReporter. Here you can find details like source/destination IPs, ports, protocols, and session duration.
3. To view broader network usage trends, navigate to the Search > Activity view. This provides a high-level overview of traffic behavior by user or device.
4. Within SecuReporter, you can use the time range filter to focus on specific periods, such as the last 24 hours, 7 days, or a custom range.
For Client-Specific Usage in Nebula (Less Detail for USG LITE):
- While SecuReporter provides more comprehensive data for the USG LITE 60AX, you can also view some client usage information directly in Nebula for wireless clients.
- Go to Site-wide > Clients.
- Click the "Wireless" tab, then the icon, and check the "Usage" box to display a usage column for wireless clients.
- You can then export this data as a CSV file if needed.

Please note that for the USG LITE 60AX, SecuReporter integration provides traffic logs and activity statistics. The USG LITE 60AX does not support displaying CPU and usage information on Nebula directly.

Information Collection Guide:

If you encounter any issues or the information provided isn't sufficient, please provide the following details:

Screenshots: Any relevant screenshots of the Nebula interface where you are looking for this information, especially if you are seeing unexpected results.
Organization and Site Name: The name of your Nebula Organization and the specific Site where your USG LITE 60AX is located.
Zyxel Support Access: Please enable Zyxel Support Access for your organization via Help > Support Request in your Nebula console. This will allow our support team to directly view your cloud environment configuration, which can significantly shorten troubleshooting time.

Lohkamp · February 1

Thank you, I already had SecuReporter avtivated and new that I can download detailed connection data.

But it would be nice to see the general stastics (GB/day, /week, /month) for up- and downstream directly in NCC - for the WAN port and clients regarding internet traffic only w/o intranet traffic
and without the necessity to calculate this on my own.

Zyxel_Tina · February 2

Hi @Lohkamp,

Regarding the request to see general statistics (GB/day, week, month) for upstream and downstream directly in NCC, you may navigate to Site-wide > Devices > Security router, locate the Network usage and connectivity section, and hover your cursor over the chart to see the transmission rate at a specific time.

Lohkamp · February 2

Thank you, Tina. Yes, here I see then bandwidth. But under Status I only see how many clients used how many GB within the last 24 hours, not more. And hopefully this is the WAN port traffic only and does not include the traffic between all LAN ports of the security router, too.
The status page value description does not say this clearly unfortunately, and there is no (i) with tooltip, e. g., to be more precise. Maybe, you can refine this with the next NCC update.

Zyxel_Tina · February 9

Hi @Lohkamp,

Thank you for your feedback!

Please check the following paths for more detailed traffic info:

Go to Site-wide > Clients > [Your desired client] to view individual client bandwidth usage over time.

Or check Site-wide > Applications usage for app-specific traffic breakdowns.

Hope these help!

Lohkamp · February 9

Thank you, Tina, for these additional statistics. But I was looking for the overall WAN port usage in GB/month or at least GB/7 days.

NCC: WAN port statistics on USG LITE 60AX

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