Why TF does every firmware update screw up?!

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MikeForshock
MikeForshock Posts: 60 image  Ally Member
First Comment Friend Collector Fifth Anniversary
in Security

Seriously, defaulted another device!?

Pull you heads out.

These devices arent next door, arent "default" installs. Yet every other firmware update defaults or locks a device!

All Replies

  • MikeForshock
    MikeForshock Posts: 60 image  Ally Member
    First Comment Friend Collector Fifth Anniversary

    USG FLEX 100

    5.41 to 5.42 update.

    was automatic

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,533 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @MikeForshock

    I did a firmware upgrade test and my firewall didn't encounter any issue.

    Is it possible to share this device's configuration with us? Please collect "startup config", "startup-config-bad", "last good config", and etc., so we can use to replicate this issue. I will send you a private message so you can share the config files there.

    Zyxel Melen


  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,570 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @MikeForshock

    To avoid service impact, you can switch the firmware partition by going to “MAINTENANCE > File Manager > Firmware Management”
    We are checking this issue and will keep the community updated on the status.

    Web GUI:

    image.png

    CLI:

    https://community.zyxel.com/en/discussion/25856

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