nebula can't find my device

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edopossa
edopossa Posts: 2 image  Freshman Member
in Nebula

hi,

i need to register my device in nebule because the password is not recognised.

but nebula can't find my device.

mac fc9f2a9ecc98

s/n s250y31086308

thank

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,736 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @edopossa

    I checked this device is NR5309, which is a model that doesn't support Nebula.

    What password issue did you encounter?

    Zyxel Melen


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