v1.38 Dashboard Issues

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  • MCFH
    MCFH Posts: 25 image  Freshman Member
    First Comment Friend Collector Eighth Anniversary

    Not quite! - the widget crashes and throws the error message onto the UI in a popup box

  • Asgatlat
    Asgatlat Posts: 133 image  Ally Member
    First Comment Friend Collector Eighth Anniversary

    no gui errors for my 2 FLEX200H (update from 1.37 patch 1)

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,480 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @Maverick87 ,

    The API in the error message is an internal API that the USG FLEX H device uses to fetch and render data within its own local web GUI dashboard. Currently, this is not a public API.
    If you are interested in accessing USG FLEX H's API, please refer to the Zyxel Nebula OpenAPI — the gateway section. We are continuously expanding our public API offerings, so stay tuned as more will be made available over time.

    Zyxel Nebula OpenAPI

    Zyxel_Judy

  • mMontana
    mMontana Posts: 1,487 image  Guru Member
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 50 Answers 1000 Comments

    Just rolled in. Same

    immagine.png

    on a brand new device with the latest firmware available.

    Any ETA that can be shared? Flex H Starts with a bang to me…

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,480 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi users,

    We have released firmware V1.38P0 Week 15 to address the error message appearing on the GUI of H Series devices. If you are experiencing this issue, please share your device model name and we will provide the appropriate firmware fix for you.

    Regarding the next official firmware release timeline, we will evaluate and keep you updated.

    Zyxel_Judy

  • mMontana
    mMontana Posts: 1,487 image  Guru Member
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 50 Answers 1000 Comments

    So there's still no sharable ETA. Bummer.

  • Schul_IT
    Schul_IT Posts: 5 image  Freshman Member
    First Comment Friend Collector

    same here on a 700H wiht HA:

    image.png image.png
    https://community.zyxel.com/en/discussion/comment/84731#Comment_84731
  • mMontana
    mMontana Posts: 1,487 image  Guru Member
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 50 Answers 1000 Comments
    https://community.zyxel.com/en/discussion/comment/84734#Comment_84734

    I will keep asking an ETA every week. It's a cosmetic bug but 1.38 is a "relased" version, not a working progress one.

    Also…

    On ZLD 4.x and 5.x versions, any WK firmware meant a rollback to a "non WK" firmware before update to another non-WK firmware.

    How about uOS? Which is the behaviour that Zyxel will provide?

  • Sandro_ACP
    Sandro_ACP Posts: 9 image  Freshman Member
    First Comment Friend Collector Fourth Anniversary
    edited April 28
    https://community.zyxel.com/en/discussion/comment/84587#Comment_84587

    3 devices, 2x 200 H and 1x 100 H without problems

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,480 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    https://community.zyxel.com/en/discussion/comment/84773#Comment_84773

    You can upgrade directly from a weekly firmware version (e.g., 1.37P1_26WK10) to an official firmware version (e.g., 1.38P0) using the local upgrade method with H firewall.

    Regarding the ETA for the next official firmware, we will provide an update once available.

    Zyxel_Judy

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