[Nebula] - Client list - More than one device with same IPv4 - Tailscale network

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Maverick87
Maverick87 Posts: 150 image  Master Member
5 Answers First Comment Friend Collector

Hello everyone,
I've configured a Tailscale VPN via my USG Flex 200HP firewall (my firewall act also as exit node for the Tailscale network).

Currently I use my iPhone, connected into the Tailscale network using the firewall exit node and into the Nebula portal, under the device list, I see a lot of device with different MAC Address but same IPv4 address; also, all these devices are always offline and with the "Last seen" property as a near minutes between each other (for example the first devices have today @ 2:32PM, the second today @ 3:18PM, the third today @ 4:08PM)

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Also, seems that in some cases the MAC Address is the same (as example: 40:00:3F:xx:xx:F4), and in other cases some devices are "really" connected using the same IPv4 Address with different MAC

image.png

Can be that the Tailscale network "change" MAC Address to connected devices every "XX minutes"? I've more or less "100+ devices" in that state.

Can you "filter" or exclude those devices from the client list?

Thank you

All Replies

  • Zyxel_Tina
    Zyxel_Tina Posts: 792 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 100 Answers 500 Comments

    Hi @Maverick87,

    To help us investigate further, could you please enable Zyxel Support Access and provide us your org/site names?

    Zyxel Tina

  • Zyxel_Tina
    Zyxel_Tina Posts: 792 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 100 Answers 500 Comments

    Hi @Maverick87,

    Thank you for bringing this issue to our attention—we're aware of the problem you're experiencing.

    We are currently coordinating to prioritize the fix, and we'll update you as soon as we have further information.

    We appreciate your understanding and patience!

    Zyxel Tina

  • Maverick87
    Maverick87 Posts: 150 image  Master Member
    5 Answers First Comment Friend Collector

    Hi @Zyxel_Tina,

    so is not necessary anymore to give the Support Access?

    Thank you

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