Feature request: Device status on MSP device list

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JoostGroot
JoostGroot Posts: 12 image  Freshman Member
First Comment Fourth Anniversary
in Nebula Ideas

I would like to see the real device status in the MSP device list instead of "online" of "Offline". Cause a device might have a hardware issue and it doesn't show up on the device list. Ofcourse devices can report hardware issues, but as team manager I would like to check and see if any device has an issue within one list.

The "status" column already is available. But a failed switch (fan issue) still gives a green orb instead of the real status.

MSP device list

image.png

Organisation device list

image.png

See the difference. In this case the FAN has an issue and the switch needs asap RMA replacement. But I need to change all organisations one by one to see if there are issues.

Please help us out here.

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  • Zyxel_Tina
    Zyxel_Tina Posts: 855 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 100 Answers 500 Comments

    Hi @JoostGroot,

    Thank you for your input!

    We understand your request for Nebula to support clearer device status instead of merely online/offline at the MSP level. Therefore, we have forwarded your request to our development team for further evaluation. We also moved your post in our ideas forum. We encourage you and other users who are interested in this idea to show your support by voting for it or leaving a comment below.

    Zyxel Tina

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