Multy X, Problems with Firmware update

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jasteoe
jasteoe Posts: 3 image  Freshman Member
First Comment
in Multy WiFi System

Hello,

Someone sent me the new Firmware and the instructions for my Multy X devices.

When i tried to update my Multy's i failed when trying to connect the device via Tera Term.

Here is what i did:

I pushed the reset button. After the blue light went on i inserted the USB stick witch is formatted to ext4 and the firmware from the document you sent me on it.

I connected the multy x via lan cable with my pc.

Then tried setting my IPv4 to the static IP: 192.168.212.55. I couldn't save this IP but 192.168.212.5 worked.

Then I downloaded Tera Term and tried connecting with my multy with the settings on the manual.

I Tried different IP settings some IP's times out and some say connection lost.

Thanks for your help!

All Replies

  • Zyxel_Tina
    Zyxel_Tina Posts: 933 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 100 Answers 500 Comments
    edited July 23
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    Hi @jasteoe,

    Thank you for the details. Please be aware that the Multy X has reached its End of Life (EoL) status, so our support for this model is now limited. For optimal performance and ongoing support, we recommend considering our current AP offerings:

    Wireless | Zyxel Networks

    The firmware and procedure you received are still valid. Please run through the document once more and follow each step exactly as written.

    Zyxel Tina

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