Zyxel Nebula License Jungle

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IctPk
IctPk image  Freshman Member
First Comment Fourth Anniversary

How can i speak with a live human person, to get advice on Zyxel Nebula licenses.

Alle the packs and all the license terms/functionallities. Is is just so complex. So complex.
I can only get help with AI. I would like to get help from an intelligent person in stead of an AI bot.

Thank you for your help.

PS We have around 50 active Zyxel Nebula devices

All Replies

  • Zyxel_Melen
    Zyxel_Melen image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
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    Hi @IctPk

    I can help you with this. Nebula licensing has many options, so let me get some details to give you the right information for your 50-device deployment:

    What specific part is complex for you?

    • Choosing between license packs?
    • Understanding feature differences?
    • Renewal terms and costs?

    What do you need to know about Nebula licensing?

    • Purchasing new licenses?
    • Understanding current coverage?
    • Planning expansion?

    Let me know and I'll explain what you need in straightforward terms.

    Zyxel Melen


  • Ian_B_2022
    Ian_B_2022 image  Freshman Member
    First Comment Fourth Anniversary
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    I need to speak to a human not a chat bot. Why is this so difficult

  • Zyxel_Melen
    Zyxel_Melen image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
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    Only Nebula Pro pack organization and USG FLEX H with EDP/GSP license can open live chat with agent.

    What issue did you encounter? You can ask in the community.

    Zyxel Melen


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