Removing devices from zyxel account.
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Mr_IT_4_Life
Freshman Member
Freshman Member
in Nebula
Hi all I`ve sold a switch that was connected to Nebula cloud solution, and deleted it from site and organization, but still it is connected to my account. anyone have a suggestion on how this can be removed completely ?
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Hi @Mr_IT_4_Life ,
Device ownership is retained even after removing the device from an organization.
However, you can ask the new owner to scan the device's QR code via the Nebula mobile app to register it to their own Nebula organization. You can also refer to the FAQ below:
Resolve "This device already registered to another account.", however, Nebula QR is missing0
Master Member
Zyxel Employee
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