[NEBULA] Nebula Pro Pack Feature: Wireless Health Monitor

Zyxel_Lai Posts: 99  Ally Member
First Anniversary Friend Collector First Comment
edited April 2021 in Nebula

Nebula Wireless Health is a powerful analytic system that constantly monitors and optimizes the connection quality. Its report provides IT administrators with an overview of the AP’s health condition and the client’s perspective. Moreover, the system takes a step further to provide a total solution that not only diagnoses the health of wireless networks but also offers automatic optimization actions to improve network performance and user experience.

AP condition monitoring and report

Wireless health starts with showing the number of the APs currently connected by radio. The connection quality of the access points is ranked as Good, Fair or Poor by a performance evaluation system.

  • Good: APs running in a good performance.
  • Fair: Require supervision on those APs as they may encounter temporary interference or a short peak loading, but the situation doesn't really impact user experience.
  • Poor: Performance is impacted by certain factors and user may experience latency if they are using the time-sensitive stream. Administrators should take action on those APs.

The dot chart below shows the history of AP status based on the set time frame. Here, you can have a glance view of the wireless network condition and the table of Top APs by health alert sorts out how many times the alert have been issued by the AP based on the set time frame.

Respond to those alerts automatically

Nebula wireless health provides automatic optimization actions to accelerate troubleshooting. IT administrators only need to turn on the function, then NCC will automatically execute the remedy action when it identifies a connection problem experiencing by any access point.

Client condition monitoring and report

The concept of client section is similar to above. First, you can have a quick view of current client status. Next, following up with the history of client wireless health status on the set time frame, up to 30 days. Then, it comes the table of Top clients by health alert. Based on the analysis, IT administrators can take action by contacting their guest or colleague with poor wireless performance and help them fix the misconfigurations or other client connection issues. Also, Nebula wireless health offers the function of Clients auto optimization that will steer poor performing client to connect with a neighboring AP.


Nebula wireless health goes above and beyond competitive offerings, which typically do little more than summarize AP performance. Nebula works behind the scene to actually resolve the underlying problems. The AP and client status illustrations provide an overview for IT administrators to understand the condition of the wireless network and the auto optimization feature helps you solve the connection issues without actually being onsite for troubleshooting, which will certainly help businesses save more time and money.


  • Alfonso
    Alfonso Posts: 257  Master Member
    First Anniversary Friend Collector First Answer First Comment

    Very nice feature.

    I am sure it will be very useful for IT admins.😀

  • Good8Wifi
    Good8Wifi Posts: 8  Freshman Member
    First Anniversary First Comment

    I'm using it already.

  • jieezzz
    jieezzz Posts: 1
    First Comment

    Hi There,

    Can someone advice how to create vlan ID on switch cloud manage type GS1920-24HP ?


  • Zyxel_Jason
    Zyxel_Jason Posts: 406  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @jieezzz ,

    Welcome to Zyxel Community!

    If you want to configure VLAN ID on Switch ports, you may go to "SWITCH > Configure > Switch ports > (Choose the port) > PVID".

    If you mean the management VLAN of the Switch, you may go to "SWITCH > Configure > Switch configuration > VLAN configuration".

    If there is any other concern, please try to post a new topic in the Nebula Switch section.

    Hope it helps.


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