WBE660S impossible to be managed from 500H/700H with 1.39 uOS

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GiuseppeR
GiuseppeR Posts: 778
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 500 Comments 5 Answers
image  Guru Member
edited September 28 in Wireless

Hello everyone,

as you can see in this thread it is impossible to manage this AP via 1.39 uOS controller but it is NOT related to 500H only, also with 700H:

I used a WBE660S on a 500H since months via on premise config and with 1.38 uOS everything seems smooth.

Since 1.39 update I have issues.

I tried this on 500H and on a 700H that a friend gave me for testing purposes.

I tried to reset the first WBE660 multiple times, with 7.30 firmware and with the newest 7.40 firmware. No way to manage it via 1.39 uOS on 500H.

So I wanted to try it also on 700H.

There are multiple issues:

  • blank page when trying to manage it (also edit its name) as you can see here:
immagine.png
  • issues also when adopting it:
immagine.png
  • as you can see it is still "updating its firmware" from this version (right now I'm still waiting more than 10 mins):
immagine.png
  • it seems related to this config that crashes the APs, but no way to have it smooth like in 1.38 firmware:
immagine.png

I had to reset it, so I cannot upgrade its firmware via firewall controller. I went to its web interface:

immagine.png

EDIT: I had to update it manually, step by step. Now it has 7.40

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  • Zyxel_Melen
    Zyxel_Melen Posts: 5,116
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    image  Zyxel Employee
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    Hi @GiuseppeR

    Let me share the weekly firmware first since it fixes some AP controller issue. If the problem still exists, please help to collect the diagnostic via USG FLEX H.

    Zyxel Melen