-
Multy app is disconnected
like many others I have the problem that my multy app (android) says it is disconnected. Internet connectivity works, though. I just cannot administer my multy anymore.
-
What to do when Your Multy device is not available happens on the AiShield App (iOS)?
When you open the AiShield App (iOS version) and see the Your Multy device is not available, it is because the license has been activated but the Multy App still hasn't synchronized with the cloud server. Please close the AiShield App and wait for a while. Then open the app again to verify if the problem has been resolved.…
-
How to add the 3rd node?
Step 1: Add the 3rd node. Tap the "Menu" icon. Tap "My Multy" in the menu list. Tap "Add Multy" button to add the 3rd node. Step 2: Follow the instructions shown on the screen to add the 3rd node and tap "Next" button to proceed to the next step. Step 3: Multy X app will find the 3rd node and add it to the WiFi system…
-
How do I backup my multi X setup to the myzyxelcloud?
I want to backup the settings of my 3 multi x devices but don't understand how to do this? If i go to myzyxelcloud and login with my google account and click search nothing is found either from a pc or from my phone which has the multi X app on it. And when i manually enter the mac address & serial nothing is found.
-
Multy U problems - VPN and MS Teams
Hi I installed Multy U three days ago, and have ok speeds, but have already encountered two problems. 1. When I start VPN to reach he company's VPN, the internet connection shuts down 2. When I run MS Teams, the connection hacks, despite good results at speed test. I have tried conversations with different people and had…
-
PPPoE
Trying to install my new Multy U. Asked to enter PPPoE. "Enter your ISP-provided username and password." Where do I find that?
-
Compatible
Hi, I have 2x Multy X WSQ50 and wondering if this system is comptible with a new Multy mesh product? For example WSQ60? I dont want to replace the two I already have installed with 3 new one..
-
Multy X Placement
Good day all, I have a couple of questions regarding the Multy X and believe it is called multi mini. 1. Is there any pros/cons or restrictions on the placements? Then thinking of since it has a bottom rubber ring/plate it is designed to stand in a shelf or on a table. Will there be any issues hanging it on the wall or…
-
All but my primary multy X disconnect
I have a mesh of 4 multy x. The problem I have is that all but the primary goes offline. And say I should check power (they have power). Don no if related but I keep have problems whit ip even the reserved ones.
-
Multy X keeps rebooting
Hi, how do I find out why one of my Multy X devices keeps rebooting frequently, several times a day? #MultyX_Sep_2019
-
Multy X restarts for no apparent reason - every other day/couple of times a day sometimes
I've 4 AC3000 in Daisy Chain mode, SPI ALG on, NAT standard mode. The primary node occasionally (a number of times per week, sometimes multiple per day) just restarts, internet drops and I get the blinking white light. I'm going to swap the current primary node out for a new one I got over the weekend to extend my home…
-
Re: REAL WORLD TEST! All you need to know about the Zyxel Multy U Tri-band TRUE MESH WiFI System
-
Re: Certificate Authority Update for Multy Series product!!
-
Multy X set up issues
Hi, I've been spending an afternoon or so trying to set up a Multy X mesh network and I'm about ready to give up. I seem to be able to connect one Multy X to my home router fine, but as soon as I connect another Multy to the primary one things start to go wrong. The network disappears every 5 minutes or so, and the white…
-
Why is it trying to install again
I just replaced my phone and re—installed all apps. Unlike every other single app which just needs me to logo , the Multy app is trying to go through whole install process again. How can I prevent this and just log back in
-
change to another mobilphone
we can not use a second mobilphone to manage the WLAN - we have 5 multy x in use. what must we do to change to the app on the another mobilphone? Thanks
-
Does Multy X support Amazon Alexa VUI?
Does Multy X support Amazon Alexa VUI? I want control my Multy using voice commands.
-
What are the version requirements for Android and iOS for Multy Plus (WSQ60) App?
The Multy APP for mobile phone is compatible with the following iOS and Android versions: * iOS 9.0 or later. * Android 5.0 or later.
-
Multy U country code issue, changing settings and settings reverting.
I've checked my country code and it shows as the US when using my MacBook to scan near by networks. I live in the UK and have read other post's which state if you're in the UK, it would state CH as this is the default for the the Europe. Why are the options we can change limited. Such as the as channel? I appreciate that…
-
Multi x android app network reset fails flash firmware?
Hi my 3 multi x have been working fine for years but I lost my mobile and have had to restart the setup process as I never backed it up to the cloud. Now since resetting my main multi which is now on latest firmware my second and third multis wont complete setup process. I have tried resetting both several times and wait…