How to deactivate 2,4 GHz Network?

Stefan_Fischer
Stefan_Fischer Posts: 4
First Comment Friend Collector First Anniversary
in Multy WiFi System
2,4 GHz Network interferes with Bluetooth devices. Any ideas?

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  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,271  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments
    edited March 2021
    Hi @Stefan_Fischer

    We've received your feedback from the Multy APP, we'll contact you via email.
    Currently, we do not have a feature to disable the 2.4GHz network interface on the Multy APP.
    We'll evaluate the feature, thanks for your advice.


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  • Stefan_Fischer
    Stefan_Fischer Posts: 4
    First Comment Friend Collector First Anniversary
    Hi JerryZyxel_Jerry said:
    Hi @Stefan_Fischer

    We've received your feedback from the Multy APP, we'll contact you via email.
    Currently, we do not have a feature to disable the 2.4GHz network interface on the Multy APP.
    We'll evaluate the feature, thanks for your advice.


    Hi Jerry, this should be considered. The 2,4 GHz network sometimes collides with Bluetooth devices.

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