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How a new installation of the Multy App can connect to an existing MultyX
I had a new Handy with installed Multy App. But this cannot connect to a working MultyX. Is it possible to keep the existing working configuration and simply connect with the "new" App to the System.I need help for that. Thanks! #MultyX_Sep_2019
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Ai Shield trail over
Hi, my free trial period is now over, i only want to use parental control in the multy app, how do i do that? #MultyX_Sep_2019
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Deactivate Aishield
Hi I have a trial version of ai shield. How do i deactivate it? #MultyX_Sep_2019
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Multy X is very very inconsistent
I have Hyperoptic 1Gb fibre optic router next to bedroom with Multy X 1 get 300 to 350 mpbs there 3 m from router have anoth multy X in living room manage on good day 175 mpbs but need to reboot restart factory reset every weekend. I am happy to send back to Zyxel as their customer service is far too technical and not user…
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Multy X with Somfy Indoor Cameras & Bridge Mode
I have been using the Multy X for some time without any issues. My BT Home Hub 6 is connected to the Multy X via Ethernet and the BT Hub 6 does not generate WiFi. I recently bought Somfy Indoor Security Cameras, but when they connected tot he Multy X WiFi and I could see them in the Multy App as connected with an excellent…
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How to delete from AiShields trusted list
Hi the AiShield GUI on the iPhone XS is not always very quick to respond. Looking at the list of treads I managed to push the add to trusted list by mistake. Now I can’t find a way to undo this. How do I delete mistaken entry? #MultyX_Aug_2019
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Aishield says unavailable
For some reason I cannot login to aishield for the last day. Anyone else? It keeps saying network unavailable even though I have internet access. #MultyX_Aug_2019
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Magenta TV Receiver über Zyxel Multy X AC 3000 gibt Fehlermeldung IGMP nicht aktuell
Hallo, ich habe mein Magenta TV Receiver über einen Zyxel Multy X AC 3000angeschlossen. Das Bild friert nach wenigen Sekunden ein, in der Diagnose kommt die Fehlermeldung IGMP nicht aktuell. Hat mir jemand einen Rat? Vielen Dank und viele Grüße #MultyX_Sep_2019
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Wired backhuaul through Switch+ switch
Hi I have four Multy U nodes wich I want to connect with wired backhaul. In the link below its showed how to do this in example nr two https://support.zyxel.eu/hc/en-us/articles/360006243880 In the article Its statend that the Switch used for backhaul, is not able to connect other devices to the Internett as my computer…
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Latency issues with Multy X
I have a 2-node Multy X installation. It is generally behaving well, but I am having problems with latency spikes. Most of the time the latency is very low (approx 5ms) but occasionally (approx once every 5 minutes) the latency spikes to several hundred ms. This is causing problems when trying to use videoconferencing…
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Multy X - WPA3 support
Dear Zyxel, Apples IOS 13 is rolling out WPA3 during the fall. Will there be support for WPA3 on the Multy X product within this timeframe/ever? #MultyX_Jun_2019
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Multy X WSQ50 Flash Firmware
The app is very buggy at the moment I am using version V2.20 (ABKJ.0)C0 so I want to go to the latest firmware V2.10(ABKJ.8)C0 How do I flash it ? #MultyX_Sep_2019
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Multy X WSQ50 Access via Website
How do I access my Multy X via website address or portal #MultyX_Sep_2019
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Let's discuss Ethernet backhaul benefit of Multy X!
I saw a lot of people want to implement Ethernet backhaul, but it seems still under development.Let's share your comment about Ethernet backhaul? Why do you want it? Maybe it can give ZYXEL to launch this feature ASAP if possible. :p
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Multi X - V2.20 - AiSheild deleted my profiles
I've had the Multi X for some time now and am very happy with it. However, I've just installed V2.20 firmware and noted AiSheild for the first time in the management app on my smartphone. I installed the free trial licence and it configured itself. During the configuration process I noticed the configured profiles flash up…
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Release Notes for Multy X - V2.20(ABND.0)C0
Hi, Can you post a link or the relase notes on the forum please for the newly released firmware that came out today? Regards, Mike. #MultyX_Aug_2019
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Multy X - Devices connected but not showing on list?
Hi, we have an xbox one that connected to the WiFi but showing as disconnected and a PS4 that is connected but not showing on the list as ever connected at all?? please can someone advise as I really want to be able to control these 2 devices for access time once the summer hols are over!! many thanks, Jason…
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How to connect HP Laser Jet Pro M132nw to Multy U
I was not able to connect the above device to Multy U. It has a WPS option and PIN. Both seems to useless with Multy U and currently I do not know what to do. Do not want LAN option of the device. Please help. #MultyU_Aug_2019
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Multy U disconnects every 10th minute. Ideas on what to do?
We have installed a Multy U home mesh network with two separate units. The network is normally working fine, but I'm about to pack it and send it back, because it disconnects frequently. On high pressure network periods, like Sunday evening, it disconnects every 10th minute, precisely! It stays down for about a minute,…
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Zyxel multy x ac3000 as repeater
Hello Is it possible to use the router as a repeater or extender over a wireless network without a cable #MultyX_Aug_2019
