How a new installation of the Multy App can connect to an existing MultyX

Hefty77
Posts: 4
Freshman Member

I had a new Handy with installed Multy App. But this cannot connect to a working MultyX. Is it possible to keep the existing working configuration and simply connect with the "new" App to the System.
I need help for that. Thanks!
#MultyX_Sep_2019
#MultyX_Sep_2019
0
All Replies
-
Hi @Hefty77,
If you already have a Multy Site, and it cannot transfer to another phone except the Site is paired with an account, and the user can log in the Multy App with the account, and manage it on different phones.
Please refer to below KB, you may find the answers to your questions.
Can Multy User transfer the Multy Site from one account to another?
https://kb.zyxel.com/KB/searchArticle!viewDetail.action?articleOid=017701&lang=EN
Will Multy site settings saved in the cloud without a Zyxel account?
https://kb.zyxel.com/KB/searchArticle!viewDetail.action?articleOid=017725&lang=EN0
Categories
- All Categories
- 199 Beta Program
- 1.8K Nebula
- 94 Nebula Ideas
- 63 Nebula Status and Incidents
- 4.7K Security
- 236 Security Ideas
- 1.1K Switch
- 52 Switch Ideas
- 919 WirelessLAN
- 28 WLAN Ideas
- 5.4K Consumer Product
- 173 Service & License
- 296 News and Release
- 65 Security Advisories
- 14 Education Center
- 1K FAQ
- 454 Nebula FAQ
- 258 Security FAQ
- 100 Switch FAQ
- 115 WirelessLAN FAQ
- 22 Consumer Product FAQ
- 70 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 69 About Community
- 52 Security Highlight
Consumer Product Help Center
