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Why is my WAC500H not powering the PoE device connected to the PoE LAN port?
If the WAC500H is operating in Limited Power mode (powered by 802.3af PoE input), the LAN port PSE feature will be disabled. Please ensure that the WAC500H is powered with full power (802.3at) for optimal performance and function support.
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What AP models support LAN PoE output?
Currently, the WAC500H and WAX300H models each support a single LAN port with Power over Ethernet (PSE), providing a maximum power budget of 5 watts (WAC500H) and 7 watts (WAX300H) respectively.
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How can I configure the LAN port settings individually for each of my APs?
Navigate to Nebula » Configure » Access Points » AP & Port Settings page. Scroll down to the AP table, click on the AP you want to modify, then you'll be able to configure the VLAN settings uniquely for that AP.
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Why my AP IP address does not change when change LAN 1 port settings on AP & port settings page?
The AP management uplink port need to be configured in AP detailed page (By navigating to Nebula » Devices » Access points » Click the AP you want to modify AP management IP address settings), instead of LAN port configuration located at AP & port settings page.
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Why there are 3 AP LAN ports can be configured on Nebula?
The design for for AP LAN port configuration at Nebula » Configure » Access points » AP & port settings page is global-wide configuration. For example, for the managed AP model with no LAN port equipped, any LAN port configuration will not take effect due to no LAN port design. Further, for the managed AP model with 2 LAN…
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Why does AP's MAC address change randomly when in mesh mode?
The AP may appear to have a changing MAC address due to its operation in a mesh network. Especially the AP works as repeater, due to its physical uplink port is not used so it uses wireless mesh interface MAC address as itself to present in network topology for requesting an IP address or other operations. Also, when the…
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How to turn off the AP SSH access when AP is managed by Nebula?
Log in AP's console by local IP access or Remote SSH in Nebula Live Tool. Type in the command: "configure terminal" Type in the command: "no ip ssh server" If you finish the commands, then users could not use SSH to access the AP.
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What could lead my AP go offline after being online on Nebula?
The AP has been online on Nebula means the firewall rules or ISP allow the communication between AP and Nebula. Normally it will not be blocked if no changes on this part. If you encounter the offline issue after the device deployed and working for a while, it appears to be related to the AP not being able to communicate…
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How to connect a Nebula AP to NCC when controller controls it?
Question: How to connect a Nebula AP to NCC when controller controls it? Answer: If the Nebula AP is controlled by controller, you need to remove the Access Point (AP) from the controller and ensure that the NCC Discovery setting is enabled. Here's how: * Remove the AP from the controller by clicking the icon shown. *…
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How to add a new access point to Nebula?
To add a new access point to Nebula, it can be registered even if it is already registered to another organization or site. After logging into the Nebula Mobile App, navigate to the designated organization or site. Select the Devices tab and click the "Add Device" or "+" button. Follow the on-screen instructions to…
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How to enable LAN port on NWA130BE
The NWA130BE features both Uplink and LAN1 ports. 1.The Uplink port is used to connect the AP to your network, which could be a connection to a router. 2.The LAN1 port is typically used to connect other devices to your AP. For example, you might connect a computer, a printer, or another network device to the LAN1 port. On…
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How to do if no IP address is given to the AP?
Ensure the network cable is connected to the correct port. Make sure the network cable is plugged into the Uplink port on the AP, not the LAN port. Confirm the AP's internet connectivity. Connecting the cable to your laptop to see if it can get IP and access internet. Verify that the AP is not in a boot loop. Check the LED…
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[Nebula] How can I delete an access point?
To delete (unregister) your access point from Nebula, follow these steps: Log in to your Nebula Cloud account. Navigate to Organization-wide > License & inventory. Select the access point you want to unregister. Click on Actions button and choose Remove from organization. After completing these steps, your access point…
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What models support Smart Mesh on Nebula?
All models within our Nebula product line that managed by Nebula Cloud Center are equipped to support Smart Mesh technology. This feature ensures robust and flexible network coverage, making it ideal for expanding wireless connectivity across various environments without the need for extensive cabling.
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How to disable certain AP's LAN port access?
Scenario: In an enterprise environment, there might be a need to prevent users from connecting cables to an AP’s LAN port by disabling the LAN port to restrict unauthorized access to the intranet network., especially for specific managed APs deployed in public areas. Following the below steps, you can manually disable…
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How to customize PVID and allow-VLANs for specific AP LAN port?
Following the below steps, you can customize the PVID and allow VLAN for specific Nebula-managed APs according to your requirements. Navigate to Nebula >> Configure >> Access points >> AP & port settings Scroll down the page to the AP list part, and single tap on the AP which you want to configure the specific PVID/Allow…
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How Does Nebula Topology Display AP and Its Uplink Device?
Understanding Nebula's Topology Management: Nebula's topology visualization relies heavily on Link Layer Discovery Protocol (LLDP) information that is gathered from network devices like Access Points (APs). LLDP is a network layer protocol used by devices to advertise their identity and capabilities on the local network,…
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How to Troubleshoot the Loss of Signal on AP Managed in Nebula?
If the AP is powered via PoE and it doesn’t allocate enough power it requires, the AP might reduce the number of active antennas. Ensure your AP has enough power to transmit wireless signal. Further trouble shooting steps: 1. Check Nebula AP List Page: Verify the radio channel and channel utilization for the 5GHz network.…
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How to setup wireless network on AP after reset via Nebula?
When a device is unregistered from the Nebula Organization, its settings will revert to the default configuration. If you need to reconfigure the wireless network, please follow the steps outlined below. Quick Start to create Wireless network with Nebula Control Center How to create SSID and set security? Nebula simplifies…
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How to Troubleshoot Link down on Nebula Switch Ports Connected with APs?
Experiencing down links on your Nebula switch ports when they're connected to access points can be challenging. To address this, follow these troubleshooting steps to ensure a smooth and reliable connection: 1. Check Physical Connections: Start by checking that all cables are securely connected to the switch ports and the…