How to check if AP no LED light up?

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Zyxel_HsinBo
Zyxel_HsinBo Posts: 274  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited March 26 in AP & Port setting

If you notice that the LED on your Access Point is not lighting up, there's a straightforward process to diagnose and resolve this issue. Firstly, access the Nebula Control Center by navigating to

Nebula >> Configure >> Access Points >> General Settings

Here, check if the "LED lights" option is enabled. If it's turned off, simply enable it.

If the LED lights option is already enabled but the LED still isn't lighting up, it might indicate a hardware issue with your device. In such a case, you can get further assistance by filling in your device's serial number at the following support link to initiate an RMA (Return Merchandise Authorization) service:

Zyxel Support Request Form.