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VPN orchestrator full tunnel for remote site
Hello, I would like to use VPN orchestrator to force all traffic from remote site to use the headquarter internet connection. I see only the option Site-to-Site, but it seems to me that only LAN traffic is coming to headquarter while the internet traffic is exiting directly from local network. Is there any other option…
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DNS Registration for VPN Clients (Client to Side)
Since we changed our Firewall from a USG60 to ATP500 and switched to Nebula the client registration (VPN-Client) on the AD DNS-Server is not working anymore. The VPN Client can resolve all hostnames on the network. But on the network the VPN Client hostname cannot be resolved. It seems like the dhcp which for the vpn is…
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XGS2220-30HP teaming ports
Hello, I have to install 2 switches inside a new Company. I would like to know if using the XGS2220-30HP inside Nebulal (so not on premise), with its latest firmware, it is possible to team 4 gigabit ports and use this teaming to exchange data between switches. This would be a temporary solution until we will link both…
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How do I disable SIP ALG in NCC
Hi! I have mistakenly enabled the SIP ALG on two of my firewalls bit am havon problems.with my IP phones now. When I try to disable SIP ALG in NCC and click the green save button, it does not save the settings instead the button turns grey and I get a message on top of the screen that I am on the base versio of NCC. What…
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VLAN group for a ssid
Hello there, I'm really new to Zyxel technology, and I'm working in a company where we would like to set up several VLANs for the network. The idea is to create 6 VLANs with 61 IPs each. When a VLAN is full, another VLAN will accommodate the new devices. I would like to know where or how I can do that with Zyxel Nebula.…
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How do you list Summary Report emails by Organzation?
We support dozens of different organizations. Some of the organizations have multiple sites. It would be helpful to be able to sort the summary report emails by organization, then site, followed by the various summary report name. Listing all of an organizations reports in a contiguous order makes for a much clearer…
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NTP Update Failed
I have two sites connected to one NCC. One site has 9 NWA210AX AP's and another has only 1 NWA210AX AP. I'm checking the event logs on both sites and I get a lot of "NTP Update Failed" entries there even though I don't see any time issues. How can I troubleshoot this? @Zyxel_CSO
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Nebula version
How to Update Nebula version ?
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Zyxel nebula fwa510 firmware?
Hello. Just bought this router. I have searched like crazy, but cant find out where i can find firmwares for it? The zyxel air-app doesnt work. When i click "check firmware upgrade" it gives error "accessing device with error. Please try again later". And when i access router via 192.168.1.1 i dont have any option to check…
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many disconnects on NWE130BE based on Wifi 6E with Intel AX211
Hi, I´m working now a few days with the new NWE130BE. I see a lot of WLAN disconnections with my Windows-Laptop (using AX211 with latest driver and Win11) based on Wifi6E. My Macs, Iphones, etc (all based on Wifi6, not 6E) work well. A lot of messages like: Station: XXX disconnected by Intra Roaming on Channel: 40, SSID:…
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Two switches showing offline in nebula after NCC upgrade.
Hi we have over 10 GS-1920 switches. Now 2 switches are offline in nebula. I can still ping these 2 switches, and because of no complaints from users, i suppose those are also working. Also with all switches configurations are missing in NCC and when clicking edit button it opens some dissorted view. Tried with two…
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Switch page issues after NCC 18.00 launch
This discussion has been moved.
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Unlock device
Please help me to unlock this device that has locked from the first user y brother) and now we can't unlock because we're unable to do it by the website. I attach you the pictures of the AP <Due to the privacy concern, the device's picture has been removed>
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Radom missing options in Configure tab
Hello, it happens that some time, randomly and with different sites I cannot see some options inside Configure panel Here attached a panel related to a Company that has a Firewall (USG100 in Nebula mode) but Nebula webpage does not show me the way to configure the firewall. After some time, various values, when I force the…
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IP adress change USG FLEX 100 nebula
Hi @all How can I change IP adress of USG FLEX 100 with Nebula? Default IP is 192.168.1.1 I need IP adress 10.10.1.1 I read in Google that you can reserve the IP using a MAC address. I don't know which MAC is meant by this. The process also seems a bit unsafe to me. What is the right way?
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[Release Note] Nebula Control Center - 18.00 software Release!
This discussion has been moved.
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No access to NCC for my Zyxel Cloud WiFi6 AX1800 Wireless Access Point
i have already rebooted everything but the result is still the same. I also can not upgrade the firmware version. When I click on upgrade it goes back to the same suggestion page.
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Firmware for Nebula NR5101
My Nebula-nr5101 reports firmware release V1.16(ACCG.0)C0. According to firmware download page, the most recent release is 1.15. Where do I find release notes for V1.16(ACCG.0)C0?
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Switch GS1920-24HP offline su Nebula
Come da titolo Switch GS1920-24HP risulta sempre offline su Nebula
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Problem with USG FLEX 100
Hi there, first of all i want to let you know im an amateur user. I got assistance setting up my USG FLEX 100 firewall to use it as a VPN because i was sick of using services like anydesk, so they set it up for me, however the conection speed is unbearable, connection on both sides are acceptable (100 mbps and 20 mbps on…
