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NSG50 Already registered
Hi, i've recently bought a NSG50 gateway, but when i try to register it keeps telling me that it's already registered. I have no idea who was the former owner, can anyone help me in registering it? (Sorry for my bad english ^^") Best Regards.
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Firmware update section Nebula
Could we please swap panes in firmware mangement or maybe allow users to change it, it would save a click everytime :)
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Interface Lan on Nebula Firewall can't ping to internet.
Hi All, I wonder that why on Nebula firewall , i can't ping/traceroute from lan interface to internet. Example: I config interface lan1 ip is: 192.168.13.1/24 and assign to port 3. Using default policy. I try ping from lan1 → 8.8.8.8 → Fail I try ping from client(192.168.13.2/24 ) which connected to port 3 → 8.8.8.8 →…
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Interna; FTP access - home network
We have a small home network, with three PCs connected, one permanently by WiFi using two NWA50AX Wifi Access points. I have an FTP server, accessed externally by users, and used internally as windows home networking is still a mess all these years on. When connected by the one PC downstairs that uses WiFi, when connected…
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security policy Nebula cloud users
Would it be possible to use nebula cloud users in a security policy. I can see that it has to be a Radius user i the documentation. But i do not have a Radius, so it would be greate to be able to user internal cloud users for securtity policies.
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Nebula didnt show the application of use of my device connected to the AP
Hello Support Good day!, I have a simple question This is the topology Internet —> AP(NWA90AX) I connect my phone and laptop in AP via WiFi my question is "why i cannot see the client device, usage, application being access by laptop and phone in Nebula" I'm using Nebula Base Pack. Thanks for your usual support
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DFS channels not being selected by DCS?
Hi, I've disabled "Avoid 5G DFS channel" but I can't seem to get any of my AP's to pick up anything other than the 36,40,44 and 48 channels using DCS - There's nothing in the logs to indicate why. Am I missing something obvious here?
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[Release Note] Nebula Control Center - 17.20 software Release!
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): Introducing Intent, the Nebula AI that understands natural languages. User can ask Intent the questions about Nebula features, and it will provide links to the relevant pages of NCC. Site-wide Topology has been revamped to provide better UI…
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When can we expect new firmware for NWA50/55/90AX(E)?
The current firmware v6.29P1 was released in mid-November last year, so about 9 months ago. When can we expect an updated version? My network has become so unreliable with v6.29P1 that I have a script that performs a simultaneous reboot of all APs every night to resolve the client "handshake" issues (amongst other things).…
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Nebula Setup /AP Setup
Hi In my setup - I have a usb flex100w connected to Zyxel switch (XS1930-12hp) which my wax 640s AP is connected to. However the AP is online and I can access the internet but within nebula it is showing offline. Physically on the AP - the light is green for two seconds and then flashes orange for a second and then goes…
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USG 200 semi online
Hi, we've got an USG Flex200 that we want to use to replace an NSG50. When we've placed the USG the device wouldn't come online although is was sending CPU and Memory data. Can anyone tell us what went wrong? Zyxel support couldn't find the solution.
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connect NR7101 to nebula control center
I've got some problems connecting NR7101 to the nebula control center. First of all, im not sure im using the wright MAC en serial number. My device is already up high and the box is gone. Where can I find the wright MAC en serial in the web-based user interface? Second Are there any special settings to put on, before you…
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SSID schedule
Hello, I have set all my SSID as hidden. "SSID schedule" meas actually turning off the radio signal of WiFi, which is what I would like ?
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My AP were taken over by Nebula - how can I access them?
Hi, my 2 APs have been taken over by Nebula. I would prefer to administrate them on my own. Currenlty, I cannot access them from the local network. As I registered on Nebula, I was able to register the APs, but I was never able to access them. After unregistering them from Nebula, I still cannot access them. How can I…
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Configure NR5101 without Nebula
I want to only use NR5101 for home use, is it possible to configure the router without Nebula - or can l stay on basic pack without need to upgrade the license?
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Firmware management: multiple organisations at once
Currently, we are exploring the possibilities of Nebula. We provide system administration to a large number of small customers. Each customer currently has its own organization in Nebula. Each organization has its own set of sites. Is it possible to update firmware for multiple organizations simultaneously? Or do we need…
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USG20w (flex50w) firmware upgrade failed
Hello, i have a problem with a USG 20w (flex50w). The firmware is 5.30 (both running and standby) and i cannot manage to upgrade to 5.37. I tried with online upgrade, local upgrade (this one with 3 different firmwares). Each time Tera Term is reporting that the firmware is "incompatible" (no reboot to install). Usally, i…
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User name "undefined" when erasing it in Cloud Authentication
Hello, I would like to highlight that I see "undefined" insted of the name of the user when I delete that user inside Cloud Authentication in Nebula webpage. I think this is a UI typo. At your disposal
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AP'S randomly disconnect - Netconf Disconnected
Hi, We have several wired AP's that randomly disconnect at different times. The event logs just state Netconf connection is disconnected with no explanation. They do not go down at the same time so it's not a network or power issue. I'm at a loss to explain it… This site is connected via Starlink whereas another site with…
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FWA510 -5GNR Problems with STC & Zain (Saudi Arabia), but NR5103E solve this issue
Similar issue like this : I recently purchased the expensive FWA 510 from Dubai, assuming it would work seamlessly in Saudi Arabia. To my dismay, it didn't. I've tried every possible setting adjustment: toggling between auto and manual for both band and APN, but it just won't connect to 5G Here my experiment :…
