NO Connection to NCC but AP is working at the standalone mode!

iTom

My WBE660S AP is online and connected at the NCC, I tried to install my second AP, a NWA130BE, but as you see it is not connected to the NCC. The local installation worked and the A is broadcasting a Wifi net on witch I can surf at the internet. So I really don't understand what to do? I also have a second NWA130BE, but the same problem. May someone has an idea. Thanks a lot! Thomas

Zyxel_Melen

Hi @iTom,

Based on the NCC status of your screenshot, please help to check:

1. Can the AP resolve the NTP server 0.pool.ntp.org ?
2. Does your firewall block port 443? The certificate problem might be related to port 443 being blocked.

If the above are passed, please help to enable Zyxel support access so we can check.

https://community.zyxel.com/en/discussion/14234/nebula-how-to-turn-on-zyxel-support-access