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Hi Nebula team
In the last update of Nebula you added the function wifi alert insight. I have from day one from I got to know about the function put the info on my dashboard. But I do not get any information in the box. see added image It is the same for both of my organisations. Is it only a license issue ? I use only base. Or is it…
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Firmware Mangement Date/Time Bug
Hi, I've noticed since the update to v19.20 that the Firmware Management Date/Time Selection is a bit buggy. So, for example, if you were to pick the 6th November, it would actually pick the 5th November, but the notice above says the 6th November. The time also seems bugged,as you'll pick 2am and it will say 1am. See…
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how long does it take to delete devices from Sites
One of our clients decided to add devices into an account they created. In order to manage the devices for them I have deleted them from their new account but cant add them to ours, they say they are still on their account. that was 12 hours ago. how long will it take to release them?
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Firewall status - High usage detail
Hello everyone, is there a way to analyze what happens to a firewall when you see it under high usage? For example, going from one ORG to another one I noticed this: Is it possible to know why that firewall was over 90% of usage? Just for your reference it stays on 5-10% as the average usage.
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Widget malfunction - "Clients by manufacturers"
Hello everyone, this morning I have all the ORGs with this malfunction: How can I solve this issue?
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Separate 5GHz and 2.4GHz networks
How do I create separate SSIDs for 5Ghz and 2.4Ghz networks on the WAC6103D-I? For example, "My 5G Wi-Fi" only applies to 5Ghz networks and "My 2.4G Wi-Fi" only applies to 2.4Ghz networks.
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Clients not connecting via WiFi - DNS failure.
Hi. Using a Flex700h, xs1930-12hp and wbe660s. Some of my devices went off line today, disconnected from nebula, I managed to get them back on line by turning off site wide security sync and rebooting the router. Since the devices came back on line I can no longer get any WiFi clients to work. They show as connected but…
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unable to resolve nebula-********.d2ns-nbl.com when trying to establish a vpn connection
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Cloud authentication problem: the registered user not see in list
Organization-wideOrganization-wide manage -Cloud authentication Cloud authentication problem:the registered user not see in user list but error message new user register There were errors saving this configuration. Email/Username has already been taken, waiting for user confirmation Results per page: All
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Nebula rollback options in case of malicious admin action
Hello, We manage a Nebula deployment with 200+ sites and expect to add 600+ more. We’d like to understand what recovery options exist if an administrator with malicious intent deletes all sites and backups. Specifically: Is there a rollback or restore mechanism for Nebula itself? If needed, can Zyxel support assist with a…
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Minor bug?
The site location input box behaves strange in my opinion. I assume this is meant for the address of the location. Above is just an fake address, but the bar sometimes becomes red, and i don't know why this is.
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VPN con Firewall NSG50
Hi, just want to know if possible set VPN IPsec over L2TP on NSG50 at my client home for connect from outside the house Thanks
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Empowering MSP Operations: A Unified Management Approach
This discussion has been moved.
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cloud authentication
Hello, I'm playing arround with cloud authentication for switches. And it's working, but when i have an device, which is blocked, because the mac address isn't registered, i cannot find it anywhere in logging. For troubleshooting it's essential in my opinion that it's logged somewhere. Or am i overlooking it?
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NWA50AX - after some time of use (several hours) is not responding (wifi disappears etc ...
NWA50AX - after some time of use (several hours) AP is not responding (wifi disappears etc ...). After reboot (power OFF/ON) is working 1+ hour and the situation repeats itself. Firmware is latest - V6.29(ABYW.1). I tried working AP in standalone and in nebula mode and result is the same.... In log's nothing specials…
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NWA50AX repeater APs keep going offline, interruptions to wifi throughout site.
Hi, Please can Zyxel support help with this as I am unsure what the issue is. We've set up smart mesh to help with the network reach in a site but disruption to the network is still ongoing and the repeater APs keep going offline/ high 5Ghz utilization. Upload speed effected. Thank you.
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Nebula Cloud Auto Firmware Upgrade Notice - WiFi 7 Access Points
This discussion has been moved.
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FWA515 Nebula
Bonjour, Impossible de trouver l’équipement Cordialement.
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SecuReporter Device disconnected
Can't get contact between secureporter and device, license is fine. What could be the cause? The internet is stable and up and running. report is activated.
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SCR 50AXE V1.20(ACGN.0) - no traffic on "Security router network applications"
Hello everyone, after the firmware upgrade I cannot see any sort of traffic on the widget with some of my ORGs (healthcare in this case): Also on another ORG with that security router I can see almost zero traffic (pharmacy here): And another one too (building site here): How can I fix it?
