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Wireless Clients shown wired
Hello, after restarting all devices, the display of wireless and wired clients fits. After a certain time, wireless clients are then displayed as wired. Just a restart of the accesspoints fixes the problem for a short time. Does anyone have a similar problem and can help me. My devices are USG lite 60 2 x GS1915 3 x…
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MTU Size on NWA130BE
Hi, I have a XMG1915-10EP Switch and some NWA130BE Access Points connected to Nebula. My NAS Server is connected with 10GbE Port and configured with a MTU Size of 9000. If my Client (also MTU 9000) connects directly to the Switch everything is working fine. No fragmentation and Jumbo Frames are Working fine. If I connect…
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How to create certificate and import to Nebula Zyxel
I want to create a certificate so that my zyxel router can access via htttps.
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Captive Portal & Zyxel Nebula
Is anyone using a third-party captive portal system alongside Nebula? We want to capture name, email address and marketing consent for anyone connecting to our guest wifi and I don't believe the built-in captive portal has this capability.
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Migrate organization to another Zyxel Nebula account
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Organization-Wide Nebula Report Request
Hello, Is there a way to generate a report similar to the "Summary Report" in Nebula, but covering all sites at once—providing a comprehensive view across the entire organization instead of focusing on a single site?
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Demo / test version of nebula?
I'm currently mainly use ubiquiti for networking jobs and would like to use zyxel but I would like to learn / try things first. The obvious is to buy some kit which is clearly costly but I wondered if there were any demo versions of nebula where I could add virtual devices setup a virtual version of a real LAN, see the…
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What is preferred in Switch Stacking? [Flex Link -or- LACP]
Hello, We're setting up a switch stacking environment and want to ensure both performance and failover are optimized. I’m trying to understand which method is more preferred in a Zyxel-managed environment with Stacking: Flex Link for simpler redundancy without active load balancing LACP (Link Aggregation Control Protocol)…
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Issue Pushing Flex 200 Firmware Updates
Anyone else having issues pushing out Firmware Upgrades? Tried on Multiple Orgs and appliances I manage and the firewalls do not respond to the commands.
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Nebula app guest access
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Even buy ELITE PACK license, my organization keeps "basic" type...
I have two Zyxel devices, one is NWA130BE and another is USG LITE 60AX. Just bought the ELITE PACK and apply to USG LITE 60AX, and according to ELITE PACK, the Nebula Pro Pack should be included for my organization. However, my org keeps showing the org type is "basic" not pro pack. Not sure it's just a sync issue or it's…
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download remote access VPN script error ?
I get an error message when i`m trying to download vpn script for SecuExtender. The action could not complete due to unexpected error! Have anyone experienced this before ?
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How do I delete my zyxel account
Hello, I would like to delete my Zyxel Nebula Account but I cant find any option to delete it. Please delete all my accounts connected to my mail address. MyZyxel, Nebula, etc. Thank you! best regards
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Zyxel WAP NWA220AX-6E blinking green
WAP is registered on NCC, showing green in nebula, gets IP address. However it is blinking breen and according to your guide it say its not registered to NCC which it is. Any help would be appreciated. Thanks
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NWA130BE and IPv6
Since firmware V7.10(ACIL.2), IPv6 no longer works on the NWA130BE APs via WLAN. The client does not receive IPv6 via DHCP. Switches are XMG1915-10EP, IPv6 works via LAN and not via WLAN What can I do? Why is it like this?
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FlexH series with 1.32 - No edit option for Addresses and Group
Hello everyone, I went on Addresses and Group pages on Nebula and I cannot edit data: As you can see when I am on prem I can edit both Addresses: and Groups:
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FlexH series with 1.32 - No copy option for Security Policies
Hello everyone, I tried the update to 1.32 for both 200H and 100H type of products. I went to: And I see here that there are rules synced from the firewall (configured on premise). As said it is not possible to modify their names (neither on premise): As you can see the names are grey both for default rules and for custom…
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End Of Life
I have some questions about devices and End Of Life cycle. Is there a way to find out WHEN an device will be End Of Life. For example i understand that the USF Flex 200 will be end of life in 2030. Where can i get this information? So i would like to know When will the USG Flex H series be End Of Life? Or unknow yet? The…
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Latest to Stable Firmware Window
When new Firmware is released and it goes into the "Latest" category, what is the rough timeframe whereby it then goes into "Stable" category? Does this vary between device types? I'd assume the turnaround is something like 14 days, as thats the recommend timeframe in which to patch applications or Operating Systems for…
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Threat report on Security Routers: how to identify a threat by their category
Hello everyone, as you can see here: I have a pair of threats highlighted on a site where I installed a security router. Those events are linked to a server, so no email client there. I see that one of those events are highlighted as "Stop mail fraud & phishing": is this name related to the IP that sent the attack because…
