-
NAP102 Poor Speed
Hi, I have problems with stable NAP102 WIFI speed. Sometimes the speed is normal 250-300 Mbps and most of the time it's only 40 Mbps. Also with a short distance to the NAP it's still 40 Mbps. Can't understand why. Do you have advice what settings I need to check? Thank you.
-
No Switch-Port Status
Hello I haven't seen the statue in the ports for some time.
The connection speed is not marked in color.
And after hovering over the port, I got disconnected.
Model GS-1920 up-to data
-
L2TP VPN access stopped working on NSG50
We have a client that has been using an NSG50 for a year or more using "L2TP over IPSec VPN server" for 13 users on the Cloud Authenticator. It has been running smoothly for months without a peep from the client. Over the past day or two, they can no longer access the VPN. They immediately receive a message: The L2TP…
-
Nebula P13 Welcomes New WiFi Access Point Security Service and Mobile Routers to the Family
Nebula P13 release introduces 5G connectivity and enhances capabilities to protect WiFi clients via new security service. Read the full article here: https://www.zyxel.com/nebula_news/whats-new-in-p13.shtml
-
Wifi not discoverable
Hi, I have installed a NWA210AX AP few days ago and I found out that is not visible on a laptop I have and I do not know what the issue is. I am using Windows 10 on laptop and I can see all neighbours networks. On my NWA210AX AP I have Security: WPA2 Personal band mode: concurrent ( I have also tried 2.4 Hz only with same…
-
Clients Not Showing Connected On Portal
Hi we are new to Nebula and have multiple customers setup on this and working. What we have noticed and not sure if its some setting, when a device is connected to a site we cannot see what Clients are connected. Don't remember this being an issue previously. Any help welcomed.
-
WAN schedule nebula control centre
Hi all, I need to alternate between WAN1 and WAN2 on a daily schedule. On ATP500 local interface I can create a schedule on the policy route page. Is there a way to do so in the nebula centre? I would like to move my ATP500 over to nebula but I need this function.
-
NSG upgrade
Hello again What is the upgrade to NSG50 that supports IPv6? Will it be compatible with the NSG200? Thank you
-
IPv6 support?
Hello At one of our locations with an NSG50 firewall the external IP address changed to IPv6. The site-to-site VPN no longer connects. Do the NSGs support IPv6? Can't find anything in the configuration or manual. Thank you
-
Upgrading from USGFlex100 to USGFlex200 in Nebula
Customer currently has a USGFlex100 enabled for Nebula. They need to upgrade to a USGFlex200. Is there a way to update the model without losing settings in Nebula?
-
Fast roaming doesn't work with DPPSK
Hi, I have a network of several Zyxel access points WAX510D with a Zyxel switch XGS1930-52HP. All devices are running latest firmware, that means version V6.25(ABTF.2) is installed on WAX510D, V4.70(ABHV.2) | 05/21/2021 on the XGS1930-52HP. Switch and access points are connected to Nebula Cloud, organization type is…
-
USG Flex 100 - Nebula Mode- Content Filter
Hi, New setup for a Flex 100, running in Nebula mode. I have created a Content Filter in Security Service, Just the Parental Control Template, and a security policy entry of Action Deny, Content Filter Policy ) of the above Service, Protocol Any, Source LAN_1 (192.168.0.1/24), Destination Any, Dst Port Any, User Any,…
-
Come disabilitare salvataggio nel cloud
La modalità di salvataggio del cloud è attiva. È possibile cambiare modalità ? Ho provato ma nella finestra dopo aver cliccato sul banner, non mi lascia disabilitare la modalità di salvataggio del cloud.
-
NWA50AX in boot loop
Hi, I recently switched an existing, already set up NWA50AX from direct power supply to PoE (PoE+ switch is already serving different other Zyxel AP with sufficient reserve). The LED flashed green/amber for more than 15 minutes suggesting that the device is booting. But that status did not changed. I then tried to switch…
-
Nebula Device status On, but cannot reboot and SDWAN connection down
Dear Sir / Madam, We checked Nebula Device status On, but cannot reboot and SDWAN connection down, please advise us. Thank you. Group: Cyber ORG: Tinson SITE: HK-WK
-
NWA50AX - Isolated clients
Hello. NWA50AX After rebooting the access point, clients within the same network become isolated from each other. How or when can this be fixed?
-
comment faire le reset de la NWA55AXE ?
bonjour ,je n'arrive pas à me connecter et a faire le paramètrage du réseau.
-
NWA50AX, basic questions?
I’m just about to buy 3 AP for my three floor house, I was looking at Unifi 6 Lite but now NWA50AX might be a better choice, I’m not so happy about the controller part required for Unifi, Questions related to NWA50AX * Can I use different SSID for 2,4 GHz and 5 GHz? I like to force as many as possible of the devices to use…
-
Eraseand reload switch configuration from Nebula
Hello, I have a GS1900 - 24port switch controlled via Nebula, On the switch a mac address was blocked with "Block policy". A couple of days later this was changed again to "normal policy". however the client is still not able to go on the internet. He has only access to the local LAN. We tried by mac spoofer to change the…
-
I'd like to continue with Nebula premium services after the 30-day Pro Pack free trial!
Thank you for your interest in Nebula. You may check here to view in more details of
what’s included in Nebula Control Center (NCC) subscription packs and choose the plan that best suits you. Here is the tip on how to purchase a license after your 30-day free trial. Want to continue to use Nebula
Pro/Plus Pack after the…
