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configure address object
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Remove Device from account
Need to remove devices from account. Removed it from the organization but it shows up still when search under devices I have. There is now were to remove it.
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Display order in the SSID list
Sorry, I really don't understand what order this list of SSIDs follows in the Client Policy rules. But I confirm that it "DOES NOT" follow the order of SSIDs that I created in Configure -> Access Point -> SSID Settings like below Them are two different display order and this way I can't figure out which SSID I'm blocking…
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Counterintuitive positioning Security Rules for FlexH series and slow page when drag&drop
Hello everyone, when you visit this page: to set a new rule, Nebula places it at the bottom of the list. When you manage those rules on prem the FlexH puts it on top: So on Nebula page -with FlexH series firewall- you have to drag and drop the "new" rule and you see lags when managing rules when there is a huge number of…
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FWA710 Firmware Update
Question for Zyxel - when is the next firmware release expected for the FWA710?
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Multiple licenses added to Nebula ORG - difficult to manage them quickly
Hello everyone, I asked my vendor to align the expiration date of my Nebula products portfolio (for a single specific ORG that I manage) to end in december 2026. I thought it would give me an easy way to install a license inside Nebula to do that. In reality I had to buy 63 different licenses to try to do that alignment…
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Strange widget values: "Access points by usage" VS. "Access point clients by usage"
Hello everyone, I have a site with a security router + 2 APs. If I look at these two widgets I see huge difference in value: Both of them are summarizing last 24h but on the left you see only 7 MB of usage. Does "access point by usage" include also traffic spent via security router?
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load balancing
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USG LITE 60AX - FEATURES
We are currently evaluating the USG LITE 60AX for deployment in one of our customer environments and would like to clarify a specific technical feature. We have verified that models in the USG FLEX and USG FLEX H series include support for the "External Block List" (EBL) feature, which allows the appliance to ingest…
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what pack do i need to use threat protection
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How do I stop my NWA50AX from rejoining previous owner's Nebula account?
I bought an NWA50AX from eBay a couple of months ago. I reset it and set it in "standalone mode". I have been using it with no problems since then. A few hours ago, my AP disappeared and could no longer be seen by any devices. Connecting to the web interface I was informed that: "Login denied Note: This device is managed…
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PVID, VLAN don't working after migrating from standalone to nebula cloud
Hello everyone, I recently migrated my GS1920-24HP switch from standalone mode to Nebula Cloud management. After the migration, I noticed an issue with VLAN assignments for the management IPs: The switch itself is set to use Management VLAN 30, but it still receives its IP address from the default LAN DHCP (VLAN 1) instead…
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Pb ajout Nebula
Bonjour, J'ai récupéré la gestion du FW d'un client mais celui-ci est bloqué chez l'ancien prestataire (qui ne l'a pas libéré de sa console) Y a t-il une solution pour débloquer cela ? Merci d'avance
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WLAN for WIFI7 with activated MLO without better performance
I tested my Laptop with Intel® Killer™ Wi-Fi 7 BE1750x PC network chip on both plan networks with activated MLO and without and I recognized no speed difference, this shouldn't be? What was my mistake? Thanks for help!
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Siem Connection
Hello, Is it possible to connect nebula to SIEM? Yours Dennis
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Zyxel FWA510 fan making consistent noise
Hello, It has been 10 days now since I received this router. It was all good until last night when the router started making consistent noise. I believe it is a fan who is consistently running. It needs to restart to stop that noise. It is all quiet for a few hours after the restart and then there is a consistent hissing…
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NAP102 alternately green and ren in NCC
I have a NAP102 Access Point in Nebula Control Center that alternately shows green and red under “Connectivity”. However, the Access Point stays online all the time. I have other Access Points that do stay green all the time. The only difference is that this Access Point is behind a WDS Bridge with 2x ENS500-AC. How can I…
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HOTEL PMS with USG FLEX 700
ieur we use USG FLEX 700 in our hotel with the tickets hotspot, how to connect it to our hotel PMS for automatic creation and printing of tickets based on the customer's name as user name, their room number as password and finally their duration hotel stay as the validity period of the ticket? Sincerely
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PSA Integrations for MSP
Hoping we can get some PSA integrations for the MSPs in the group. It would be great to have client, site and hardware data along with licensing passed to a PSA so things are easier to manage - especially licensing renewals. Currently, we are using HaloPSA but also see a need to integrate with Connectwise Manage and…
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Support for handling routers that do not provide DHCP servers(Organization:NewLadyHill Sapa Resort))
hello. currently i can not get IP from router please help me to fix it. i tried to change lease time parameter. my device can get IP but after lease time that i set the device can not get IP anymore. please help me to fix the error. thanks team
