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myzyxel/nebula 2fa over email not working
The 2fa over email for logging into nebula is no longer working. Has anyone else experienced this?
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Nebula Login to another account
Hello everyone, I tried to access my ORGs as usual but Zyxel nebula sent me to a different login instead of mine: Why?
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Site-to-Site VPN: Private Subnet or real IP parameter in Nebula section
Hello everyone, if you look into Zyxel documentation you can find this example: https://support.zyxel.eu/hc/it/articles/15366638605714-SCR50AXE-Router-sicuro-gestito-dal-cloud-Configurazione-in-Nebula-e-Guida-introduttiva#h_01HG8FKQCTA7RRXNMTXDQWFFVV to be exact you see this section: There it is told to use 192.168.10.0/24…
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Captive Portal uOS1.35 - Active Directory
Hi everyone, I have a Zyxel USG FLEX 500H (Firmware version: V1.35(ABZH.0) and I am configuring Captive Portal integrated with my Active Directory via SSO. The integration has been successfully completed and the firewall has been registered in my Active Directory, however, when a user authenticates on a computer, the…
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[HOTFIX] Resolve Wi-Fi 7 AP Unexpected Reboot Problem After 7.20p1 Upgrade
This discussion has been moved.
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Zyxel 5g 710
Hi , I was thinking of buying the above but I have heard that it doesn’t work with the EE network, I live in Norfolk UK. Thanks for any replies.
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Device offline
my WiFi booster is slowly flashing amber and green, shows at network/power issues on the app. I have tried connecting it directly to the network and it worked briefly then disconnected again. I have three boosters all connected and set up in the same way, two work but one doesn’t. Any ideas?
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Can’t get AP online
I’ve installed a Nebula AP today, and setup seemed to work fine using the iOS app. I created my site and am able to log in, but ever since then the device flashes green and orange, and the app says the device is offline and the configuration is not up to date. I can’t see any way to get more info, or find out how to update…
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Switches signal offline?
But the seem to work. I can't manage them from Nebula? I have tried a 1915 & a 1920, same problem. What's up with this? Will you fix it?
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Submit a website to reclassification
Since October 2024, we are having to add several websites to the Content Filter allow list, since they are categorized as Unknown and basically appear blocked to the end-user. Is there a website for Zyxel to submit these URLs to be reclassified so we don't have to whitelist every Org in Nebula? Or a MSP Content Filter list…
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Wireless Clients shown wired
Hello, after restarting all devices, the display of wireless and wired clients fits. After a certain time, wireless clients are then displayed as wired. Just a restart of the accesspoints fixes the problem for a short time. Does anyone have a similar problem and can help me. My devices are USG lite 60 2 x GS1915 3 x…
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Info about SSID behaviour
Hello all, I am using NCC with ap NWA110BE with firmware V7.10(ACLZ.1) I have created a SSID with Enenached-Open+MAC(cloud) : I noticed that devices connected to the SSID often report a different name SSID and / or security model for example in NCC looking for connected clients I see the first client report my SSID name…
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NWA50AX WiFi does not show up
Hello everyone, I have a NWA50AX and would like to set up a WiFi network without internet access. The WiFi is shown as active in the settings of the Nebula app, but I don’t see it in the list of available networks. The access point initially blinks green/orange and after some time blinks blue. Without LAN Connection the…
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Collaborative detection & response missing with USG Flex 500H on Nebula
Is the Collaborative detection & response no longer available when using a USG Flex 500H? Or is this a feature that is planned to be added back at a later date? Or am I just not seeing it because I have all the WAPs in my lab currently disconnected?
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Nebula Pro Trial Pack License Not Working
Hello, I activated the Nebula Pro Trial pack 30 day license. However there is a banner on top saying I am using the Base pack. How do I apply the trial license? Thank you.
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Ownership transfer
Hello, i am trying to transfer a device to my organization over support since a few weeks, but nobody replied :( who can help me with that?
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Nebula - The action can not complete due to unexpected error!
Hi, as of today, I can no longer establish a remote connection on any Flex-x00H firewall. I've tried different organizations and different sites, but I always get the same error message when I try to establish the Remote configurator or Remote SSH: The action cannot complete due to an unexpected error! Thank you
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Nebula 19.10 - Switch "Port advisor" widget
Hello everyone, I see a new widget inside Nebula portfolio. I tried it inside an ORG of mine, and I see this: While I have there some PoE devices, I see there is zero value on PoE line. I suspect that PoE detection could lead to some PoE errors… is it available some documentation on this widget?
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Multiple providers
Good day! Thank you for your answers to the previous questions. Now I have encountered the fact that having several providers, I have micro switches between them, which lead to a break in communication. Tell me, where can I correctly configure the broadcast of a certain LAN zone to the provider I need? Now each provider is…
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FWA510 drops connection after a few hours
Just got a FWA510 and been trying to use it over the weekend. After the unit has been turned of for 3-4+ hours it starts dropping the connection, I'm guessing it's loosing connection to the mobile network after looking in the logs. Once it starts dropping the connection it will keep on doing it randomly several times an…
