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[NEBULA] Dead GS1920v2-24HP
Hi Chaps, I recently setup 12 x GS1920v2-24hp switch's for a client, unfortunately one has died. I returned it to my office and tried a complete reset but failed. The unit powers up but the "sys" light consistently flash's, if i connect my laptop to any port i get no connection and the switch led does not light up Any…
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Set multiple IP subnet ranges for Security Gateway Services
In the Security Gateway, Firewall, Security Policy section, it would be nice to be able to set multiple IP ranges for ping and Web (local status & configuration)... Currently you can only set one range/network of IP addresses, not a comma separated list like you can with other firewall rules. We use a load balancer so…
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[NEBULA] What IPs and ports to whitelist
I just got a Zyxel AP and am very pleased with Nebula so far. In order to have it connect, I had to bypass my usual firewall SSL inspection and so on, so I wondered if anyone was able to advise what addresses and protocols are explicitly required for communication with the Nebula platform, so I am able to whitelist only…
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[NEBULA] Share the steps to disable Telnet on Nebula Switch
Hey guys! I replied in the recent post of the same topic, but it seems no feedback from the original poster...? I think maybe is the steps in text or screenshot not so clear, so I create a video of steps to share with you. BTW, don't worry about why my Switch can be accessed from the Internet, I configure port forwarding…
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Switch Summary Report NCC Request
It would be beneficial if the Switch Summary Report showed the name of the port where "Top Ports" & "Top Uplink Ports" are listed. Just showing the port number is limiting and almost always needs to be researched to get more detail. It would make the report clearer and more useful. Thank you.
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Feature Request: Enhance Data Presentation for L2TP Over IPSec VPN Clients
Hi Team, For client's L2TP over IPSec VPN on NSG gateways, what ZYXEL has designed is to display just the very minimum status of L2TP over IPSec VPN client connection for now, namely User Name, Hostname, Assigned IP, and Public IP. From distributor's perspective, we believe this is not meeting customer expectation and…
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[NEBULA] GS1920-24 / NAP102 connecting / online - offline problems
Hi There, I have the following problem, that my GS1920 switch is not showing online in the NCC software. If I am lucky only 1 of 5 AP's is online, and that one is switching for online to offline @ random. Situation: Glasfiber internet connection > Draytek router (DHCP) enabled > GS1920-24 managed switch > 1 NAP102 AP wired…
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[NEBULA] NWA1123-ACHD IP Not Showing In Nebula for Hours
Hi Freda, As mentioned, please help to check why the IPs were not showing for hours under Organization. The flow was Found two units without IP addresses at around 10:30pm, 10 July 2019 yet devices were running fine Rebooted by SI Monitored for around 5 hours still with IP IPs showed up in the next day SI user account has…
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[NEBULA] Nebula Pro Pack Feature: Wireless Health Monitor
Nebula Wireless Health is a powerful analytic system that constantly monitors and optimizes the connection quality. Its report provides IT administrators with an overview of the AP’s health condition and the client’s perspective. Moreover, the system takes a step further to provide a total solution that not only diagnoses…
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[NEBULA] NAp 203
I have configured the 203 via NCC. I have one SSID named ConnectingIT for the 2.4 and 5 GHz. The normal speedtest wired via ookla is 70/20 (down/up) If a stand next to the 203 and i connect wireless to the SSID the speedtest shows 20/17. The DBM of the 2.4 ghz is set to max 20. The DBM of the 5 ghz is set to max 30, this…
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New with Nebula. I have folowed the guide to make vpn thrue L2TP VPN connection over Cloud Auth?
Hi, it won´t work. I get error code 691 with windows 10 and no connection on ios. Guide: /Micke
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[NEBULA] Use Wireless Health Monitor to optimize your WiFi!
What went wrong with your wireless network connection? After adopting the latest 802.11ac Wave 2 solution, deploying more access points, and even upgrading the network infrastructure, you have done pretty much everything in your power to improve the WiFi performance; however, with the ever-growing demands for WiFi…
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[NEBULA] Wireless health monitor is not showing any data. How to I resolve this?
Wireless health monitor is not showing any data. How to I resolve this?
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Enable SSL inspection for NSG devices
We would love to see the addition of SSL inspection for NSG devices
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[NEBULA] Nebula Mobile APP 2.1.2
Hello community members! The recent Nebula release includes some exciting features and added new devices to the family, hope you are already enjoying them all! Along with the release, a new Nebula Mobile APP version is now available on Play store and APP store which allows you to register the new 6 WAC 61000/65000 series…
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[NEBULA] NWA1123-AC Pro LAN port with Smart Mesh
I'm using NWA1123-AC Pro APs at customer site and some APs are connected via Smart Mesh. Wireless clients are working great, but LAN port doesn't work in AP that is connected via Smart Mesh. LAN port works great when AP is connected via wire. Should this work or is there a bug in firmware?
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1-click button to enable/disable site-2-site vpn connection
I would like to see a way to disable a site-2-site connection so we dont have every vpn-connections open to our customer all the time. we just want to enable the tunnels when we need it. In this way, customers with same subnet won't be an issue since we dont have keep the tunnels open at the same time when we troubleshoots.
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Adding devices via Nebula App and Portal
Currently the MAC-addresses on the boxes and on the stickers on the devices don't have any : or -, so just a series of numbers/letters. And yes you can easily work with QR codes, but older devices which have no QR codes available and got Nebula access via a firmware upgrade should be supported as well. It is not obvious at…
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Facebook Wi-Fi with check-ins.
I would like to propose Nebula to retail store users. However, many stores require the following feature. https://www.facebook.com/business/facebook-wifi Actually many vendors already support this feature. Is Nebula have any plan to support this feature?
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BPDU block on edge and mac-limit
Hi, it would be a great addition making it possible to block/shutdown edge switchports if a spanning-tree BPDU is seen or number of mac addresses raises over a certain level. The background for this request is to limit users from installing third party switches which can break your topology. Bonus would be to do…