Registering device on Zyxel cloud

When trying to register my multy plus on zyxel cloud i only get "! not found" in red?
I've entered the MAC and SN that is printed on the backside of the 1st router

Please advise

All Replies

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,198  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Hi @steksmar

    The Multy series devices are not able to see on the zyxelcloud.
    The Zyxelcloud could check for NAS series.
    The status of the Multy devices could check it on the Multy APP.

    Best regards,

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